Description of the role: The Automotive Service Department Receptionist at Dutton Motor Company will be the first point of contact when calling the service department. This individual will play a crucial role in providing excellent customer service and making appointment's over the phone.
Responsibilities:
- Answer incoming calls and provide information or transfer to the appropriate person
- Schedule service appointments and follow up with customers
- Assist with administrative tasks such as filing, data entry, and maintaining records
Requirements:
- Previous experience in a customer-facing role
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of automotive terminology and basic understanding of vehicle maintenance is a plus
- Bilingual in Spanish
Benefits:
- Competitive compensation of $18 per hour
- Opportunity for growth and advancement within the company
- Health, dental, vision insurance, and other supplemental options
- 401(k) retirement plan
About the Company: Dutton Motor Company is a well-established automotive dealership in Riverside, CA, known for its exceptional customer service and commitment to excellence. With a strong team of skilled professionals, we strive to provide top-notch services to all our customers.