Benefits:
401(k) matching
Bonus based on performance
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Job description Service Writer at a busy and fast growing automotive service center.
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Generate repair orders and provide detailed explanations of recommended services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for automotive services and obtain customer approval
- Coordinate with parts department to ensure necessary parts are ordered and available for repairs
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash transactions
Skills required for this job :
- You must know how to dress nicely and keep good hygiene
- Must be able to operate a computer and type efficiently
- Automotive service knowledge, including understanding of vehicle maintenance and repair processes
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to build rapport with customers
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in computer systems and software used for generating repair orders and invoices
- Cash handling experience is preferred
If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you. Join our team as a Service Writer and be part of a dynamic and growing company.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Pay: $24.00 - $40.00 per hour , varies based on skill level experience and efficiency
Expected hours: 45-50 hours per week
Benefits:
Employee discount
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Shift:
Day shift
Work Days:
Monday to Friday
No weekends
Experience:
Service writing: 3 years (Required)
Work Location: In person