Automotive Service Advisor Service Manager

Largo, Florida

Cars Unlimited Auto Repair
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Benefits:

401(k) matching

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job description Service Writer at a busy and fast growing automotive service center.

Duties:
  • Greet customers and provide excellent customer service
  • Listen to customer concerns and accurately document vehicle issues
  • Generate repair orders and provide detailed explanations of recommended services
  • Communicate with technicians to ensure timely completion of repairs
  • Provide estimates for automotive services and obtain customer approval
  • Coordinate with parts department to ensure necessary parts are ordered and available for repairs
  • Maintain accurate records of customer interactions and transactions
  • Process payments and handle cash transactions
Skills required for this job :
  • You must know how to dress nicely and keep good hygiene
  • Must be able to operate a computer and type efficiently
  • Automotive service knowledge, including understanding of vehicle maintenance and repair processes
  • Strong communication skills, both verbal and written
  • Excellent customer service skills, with the ability to build rapport with customers
  • Detail-oriented with strong organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in computer systems and software used for generating repair orders and invoices
  • Cash handling experience is preferred
If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you. Join our team as a Service Writer and be part of a dynamic and growing company.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $24.00 - $40.00 per hour , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

Benefits:

Employee discount

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Shift:

Day shift

Work Days:

Monday to Friday

No weekends

Experience:

Service writing: 3 years (Required)

Work Location: In person

Date Posted: 05 November 2024
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