Automotive Service Advisor Independent Shop

Benefits/Perks

Paid Holidays

Paid Time Off

Medical, Vision, Dental Insurance

Retirement Plan with 3% Match

Paid Training

Weekends Off, we are closed on the weekends.

Job Summary

We are looking for a high-performing Automotive Service Advisors to join our successful Independent Repair Shop. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives. Ongoing education, spiffs are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. Job is commission team pay.

Responsibilities

Greet customers as they arrive at the Independent shop

Create a professional environment that builds rapport and puts customers at ease

Answer customer questions about about their vehicle and the services needed

Estimate repairs for customers using our Techmetric managing and estimating system.

We use Autovitals for our digital inspections

Conduct test drives to ensure we have done quality repairs and services

Ensure a high level of customer satisfaction by exceeding customers expectations

Commission Team Pay

Qualifications

High school diploma or GED equivalent is required; a bachelor's degree is preferred

Valid state-issued driver's license and clean driving record are required

Prior service advisor experience at an independent shop is preferred

Excellent communication and negotiation skills

Ability to manage time and serve customers with little supervision