Description of the role:
As an Automotive Service Advisor at Buchanan Auto Stores in Waynesboro, PA, you will be the first point of contact for customers seeking automotive maintenance or repair services. You will be responsible for assessing customer needs, recommending services, and ensuring a seamless service experience.
Responsibilities:
- Interact with customers to determine vehicle issues and maintenance needs
- Provide accurate estimates for automotive services
- Coordinate service appointments and follow-ups
- Communicate effectively with technicians and customers
Requirements:
- Prior experience in automotive service or customer service role - 5 years optimal
- Strong communication and interpersonal skills
- Knowledge of automotive services and maintenance procedures
- Ability to multitask and prioritize tasks effectively
Benefits:
- Competitive compensation package
- Opportunities for advancement
- Healthcare benefits
- Paid time off
About the Company:
Buchanan Auto Stores is a reputable automotive dealership that has been serving the Waynesboro, PA community for over 50 years. We pride ourselves on providing quality services and exceptional customer experiences. Join our team and be a part of a company that values its employees and customers alike.