Automotive Service Advisor

Job Summary:

Tired of working Saturdays at your current service center? Looking for a work environment where you're valued? Ready to enjoy work again? This is that position.

Nimey's New Generation Cars Inc. seeks a motivated and experienced Automotive Service Advisor to join our Utica, New York team. This is a full-time position with a base salary plus a commission structure. As a team member, you will be responsible for providing exceptional customer service and maximizing sales opportunities for our automotive service department.

At Nimey's New Generation Cars, we believe in developing our team to be superstars. You'll receive coaching, support, and a positive work environment. If you're looking for more than a job, and instead, a place where you can learn and grow - this is your opportunity.

Compensation & Benefits:
- Annual salary & commission ranging from $55,000 to $75,000, paid weekly
- Health, dental, and vision insurance options
- 401(k) retirement plan with company match
- Paid time off and holidays
- Employee discounts on vehicles and services
- No weekends

Responsibilities:
- Greet customers and assist with their automotive service needs
- Build and maintain relationships with customers to ensure repeat business
- Provide accurate and timely cost estimates for repairs and services
- Consult with customers to determine their needs and recommend appropriate services based on manufacturer guidelines
- Schedule and confirm appointments for service and repairs
- Communicate with technicians to ensure the timely completion of services
- Monitor and track sales and service performance to achieve monthly targets
- Maintain up-to-date knowledge of automotive industry trends and products

Requirements:
- High school diploma or equivalent; post-secondary education in automotive technology or related field preferred
- Previous experience as an Automotive Service Advisor or in a customer service/sales role within the automotive industry
- Knowledge of automotive repair and service procedures
- Strong communication and interpersonal skills
- Excellent customer service skills and the ability to handle challenging situations with professionalism
- Proficient in computer software, such as Microsoft Office and dealership management systems

EEOC Statement:
Nimey's New Generation Cars Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace and encourage all qualified individuals to apply.