Scott Kia of Springfield is looking for an experienced Service Advisor to join our team of professionals for our Service Department. The ideal candidate will possess a high energy level, a positive attitude, strong organization, communication, and problem-solving skills.
ROLE COMPETENCIES: - Positive Attitude
- Strong, Respectful Communicator
- Accountable
- Problem-Solver
- Coachable
BENEFITS: - Medical/Dental/Vision
- 401k Match
- Paid Vacation
- Personal Time/Birthdays off
- Team appreciation celebrations
- Company fitness gym, on-site
- Eagles/Phillies spirit days
- Charity events & community volunteer opportunities
- Nutrition and Wellness seminars
- Financial Planning workshops
CORE RESPONSIBILITIES: - Organize and distribute the day's schedule to prepare for incoming guests and manage efficient workflow through the shop, selling work needed to satisfy customer requests and maximize profitability.
- Create a 5-star experience while leading each customer through the service journey to inspire trust and loyalty.
- Take ownership and expedite the well-organized preparation of information and paperwork for all departments. Also, attentively communicate with the customer and coordinate vehicles through the shop, car wash, and loaner department.
- Assist the Service Manager with the tactful management of high-expectation customers. Take ownership of resolving customer service concerns.
JOB TYPE: Full-time
PAY: $45,000.00+ per year
SHIFT: WORK DAYS: - Monday to Friday
- Rotating weekends
- Weekends as needed
LICENSE/CERTIFICATION: - Driver's License (Required)
WORK LOCATION: In person
Scott Auto Group is an equal-opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.