Automotive Service Advisor

Benefits:

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company Overview

Here at B&B Tire Pros & Auto Care, we take pride in being the best at what we do, but we also have fun while we're doing it. We also provide excellent training and development, competitive compensation, and great benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

Light hearted environment

Being a part of a Top Tier quality shop

Competitive Compensation

Excellent Benefits

Weekends free

Job Summary

Advise and consult customers on vehicle service needs while building a relationship to create a lifelong customer. Create repair orders for customers and communicate with the service department. We strive to make someone leave happier than they came to us.

Responsibilities

Promptly meets and greets customers

Determines the nature of customer problems

Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold

Obtains customer approval for service before delivering order to service personnel

Reviews completed repairs or services performed with customers and collects payment

Maintains cleanliness of showroom

Desired Qualifications

High School graduate or comparable vocational training

Knowledge of computerized sales and Repair POS software

Basic knowledge of auto repair & tire industry

Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions

Preferred experience but not required:

2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance

3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.