Automotive Service Advisor

Beckley, West Virginia

Private Inc.
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AUTOMOTIVE SERVICE ADVISOR $70,000 - $100,000+ a Year High-traffic Shop with Great Benefits
If you know how to talk to customers, manage techs, and keep a service lane flowing, you deserve a dealership that truly has your back.

A busy, reputable franchise dealership in the greater Beckley, WV area is looking for a professional, customer-focused Automotive Service Advisor to join our team. If you're experienced, efficient, and know how to build lasting customer relationships, this is the kind of environment where you'll thrive.

We offer a strong customer base, a steady stream of ROs, and leadership that knows your value. Here, your skillset won't be overlooked - it'll be rewarded.

Have experience in auto sales or as a technician? This could be your next smart career move. We're open to training motivated candidates who understand the flow of dealership life and want to grow in a service-focused role.

Responsibilities - Service Advisor:
  • Greet service customers and walk them through the repair process
  • Write accurate repair orders and provide clear estimates
  • Coordinate with technicians to ensure timely completion of work
  • Keep customers informed and build long-term trust
  • Maintain strong CSI through professional, honest communication
  • Work efficiently in a team-focused environment

Qualifications/Requirements - Service Advisor:

  • 1 - 3+ years of service advisor experience in a dealership or busy independent shop
  • OR relevant experience in automotive sales or technician roles and a strong desire to transition
  • Strong people skills - you know how to build rapport and keep customers coming back
  • Organized, detail-oriented, and great under pressure
  • Familiar with DMS platforms (CDK, Reynolds, Dealertrack, etc.)
  • Valid driver's license and a clean driving record
  • Someone who wants to stay long-term and be part of a stable, respected team

Benefits:
  • $70,000 - $100,000+ a year
  • Medical, Dental, Vision, and Life Insurance
  • Short and Long-term Disability Insurance
  • 401(k) Plan with Company Match
  • Flexible Spending Account
  • Paid time off
  • Employee discounts
  • Advancement within the group
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Date Posted: 12 May 2025
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