Johnson Hyundai of Apex has the exciting opportunity to expand its team with the addition of a
Full-Time, Automotive Service Advisor. We are seeking a friendly and motivated individual with a positive attitude to fill this open position immediately. If you are customer-service oriented and interested in working in a fast paced environment with great earning potential, this is an excellent opportunity for you.
Johnson Hyundai of Apex is a member of
Johnson Automotive, which is one of the fastest growing automotive companies in the Triangle.
Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest's experiences.
This position will assist with the operations of the Service Department by advising and counseling guests on any necessary vehicle service repairs as recommended by technicians.
Essential Responsibilities: - Greet and assist guests in a timely, efficient and friendly manner;
- Advises guest of the care and needs of their vehicle;
- Provides complete and accurate written cost estimates for repairs and services;
- Checks repair progress and contacts guests with necessary updates;
- Complete necessary paperwork with accuracy;
- Refers to service history, inspects vehicles and recommends service needs;
- Establishes guest's method of payment
- Maintain a high level of customer satisfaction;
- Maintain and update notes and information in a customer database;
- Other duties as assigned by management.
Knowledge, Skills and Abilities Required: - Service Advisor experience preferred;
- CDK experience preferred;
- Basic computer knowledge including Microsoft Office;
- All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports;
- Ability to maintain a positive attitude while working under pressure;
- Compelling written and verbal communication skills;
- Ability to work both as a team and independently;
- Capability to prioritize multiple tasks effectively;
- Possess excellent customer service skills;
- Flexible work schedule Monday through Friday and some Saturdays.
Benefits: Your elected health and ancillary benefits begin on the first day of the month following 60 days of employment.
Choices:
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life (employer paid), Voluntary Life, and AD&D Insurance
Long-Term Disability
Short-Term Disability
Accident Insurance
Cancer Insurance
Critical Illness Insurance
FSA and HSA options
EAP (Employee Assistance Program)
Pet Insurance
WillPrep Services
TravelAid (Assistance Services Program)
PTO/ Holiday after 90 days (PTO usable after 6 months)
401(k) with match after 6 months
Johnson Automotive is an Equal Opportunity Employer.
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