Franklin Sussex Auto Mall is seeking a P/T Service Receptionist/Cashier to join our team. The hours are Wednesdays and Fridays from 3 PM - 7 PM and every other Saturday.
REQUIREMENTS: - Excellent verbal and written communication skills
- Enthusiastic with high energy throughout the sales workday
- Self-motivated
- Greet and welcome guests as soon as they arrive
- Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
DUTIES: - Accept payments by cash, credit cards and checks from customers
- Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
- Record receipts, delivery of change and other transactions throughout the shift
- Schedule and service appointments
- Direct customer calls to the desired or appropriate person/department.
- Answer customer questions about the status of repairs, and hours of operation.
Education: Experience: - Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Automotive Experience a Plus