Job Summary The Automotive Product Specialist is responsible for guiding customers through their buying journey by providing expert advice, product demonstrations, and a seamless dealership experience. You will be the go-to person for questions about products and services offered by the dealership with the purpose of making customers feel welcome and supported throughout their car purchasing process.
Benefits - Competitive Pay
- Medical, Vision, Dental
- 401(K) Retirement Plan
- Group Life Insurance
- Paid Vacation
- Employee Discounts
Responsibilities - Offer assistance or direction to any customer who enters the car dealership
- Approach and greet customers with a positive attitude while building rapport to determine the needs of the customer by listening and asking questions
- Explain product performance, features & functions, and benefits to prospective customers
- Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
- Work directly with our employees and customers to develop relationships and help to enhance the sales process
- Maintain ongoing professional growth and development by keeping abreast of product knowledge
- Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses
Qualifications - Enthusiasm and high energy throughout the sales workday
- Strong knowledge of automotive industry and products/services offered by dealerships
- Friendly, competitive personality, especially when handling objections & negotiating pricing
- Strong customer service, communication skills, computer and basic math skills
- Interest in training sales associates and working in a team environment
- Prior automotive product/sales experience is preferred
Rosen Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.