Automotive Customer Service SouthWest CDJR is part of the Gilchrist Auto Group, a fast growing automotive dealer and a leader in automotive retail. We are focused on creating an amazing work environment for our employees because we realize that they are our greatest asset. We are currently looking for both new and used car sales representatives at our newest store, Southwest Chrysler Dodge Jeep Ram.
What We Offer:
- Competitive pay plan, including minimums plus a percentage of the gross profit
- Unlimited earnings potential
- Monthly and weekly bonuses
- Health, dental, life and disability insurance
- Paid vacation, sick time, personal days and holidays
- 401(k) program with employer contribution
- Professional working environment and fantastic advancement opportunities
- Closed Sundays
Responsibilities will include:
- Initiating and maintaining relationships with customers through outbound sales activities
- Taking customers through a thorough needs analysis, making suitable product recommendations and organizing test drives
- Negotiating deals with customers
- Accurately logging activities on the internal lead management system
- Generating sales leads for our F&I managers
- Delivering sold vehicles personally to ensure quality service and to generate referrals
- Conducting business development and networking activities to generate sales
Requirements:
- Prior sales experience preferred
- Prior automotive sales experience not required
- A background in hospitality, retail, bartending, real estate, or wireless retail sales can make a great fit.
- Self-driven and motivated to achieve results
- Excellent communication skills
- Experience generating and/or building a loyal client base highly regarded
- Knowledge of current trends and news, plus a strong desire to learn more and do more
Job Type: Full-time
Experience:
- relevant: 1 year (Preferred)
Additional Compensation:
Work Location:
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
Work environment:
Communication method(s) used:
- Email
- Phone
- Chat
- In person
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Team Environment:
- Working alone and with a team
Job Tasks:
- Answering customer questions
- Troubleshooting and solving problems
- Meeting sales targets (monthly, annually, etc.)
- Scheduling appointments
- Preparing reports
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Schedule:
- Weekends required
- Monday to Friday