Auto Appt Setters

9621 Coors Blvd NW, Albuquerque, NM 87114

Melloy Dodge RAM FIAT is HIRING NOW and seeking a dynamic, motivated BDC Representative to join our growing team.

Are you eager to launch your career in automotive sales support with a company thats been a New Mexico staple since 1955? Were looking for an enthusiastic self-starter who thrives on connecting with people, managing multiple tasks, and delivering top-notch customer service. No prior experience? No problemwell provide all the tools and training youll need to succeed.

As our next BDC Representative, youll be the first point of contact for our customershandling inbound calls, emails, and web leads; proactively following up on internet and past-customer prospects; scheduling test drives and service appointments; and keeping our CRM up to date. Your friendly, solution-oriented approach will turn inquiries into showroom visits and keep our sales team running smoothly.

Melloy Dodge RAM FIAT has been proudly serving Albuquerque, Santa Fe, Rio Rancho, and Los Lunas since 1955. When you join our family-owned dealership, youre not just taking a jobyoure becoming part of our community. Ready to drive your career forward? Apply today and start your journey with a team that values your growth and success.

We Offer:

• Competitive Hourly Pay + Commission: Earn a reliable base rate with uncapped commission potential.
• 401(k) Plan: Company match to help you plan for the future.
• Comprehensive Health Benefits: Medical, dental, vision, and life insurance coverage.
• Paid Time Off and Sick Leave
• college program Earn a no-cost, no-debt college degree while employed at Melloy.
• Employee Vehicle Program: Special pricing on new and pre-owned vehicles.
• Ongoing Training & Development: Learn from seasoned sales professionals and advance your career.
• Supportive, Family-Owned Culture: Join a team that treats you like one of the family.

Responsibilities BDC Representative:

• Inbound Lead Management: Handle incoming calls, emails, and web leads from prospective customers.
• Outbound Follow-Up: Proactively reach out to internet leads and past customers to set appointments.
• Appointment Scheduling: Coordinate vehicle demos and service appointments with the sales and service teams.
• CRM Updating: Accurately enter and maintain customer information in our dealership management system.
• Customer Relationship Building: Deliver outstanding, friendly service that turns inquiries into showroom visits.
• Team Collaboration: Work closely with sales, finance, and service departments to ensure a seamless customer experience.

Qualifications/Responsibilities BDC Representative:

• No Experience Required: Entry-level roletraining provided.
• Prior sales or dealership experience is a HUGE PLUS.
• Strong Communication Skills: Clear, professional phone etiquette and email writing.
• Customer-Service Mindset: Friendly, patient, and solution-oriented.
• Organizational Ability: Comfortable managing multiple tasks and follow-ups.
• Tech-Savvy: Basic proficiency with CRM platforms and Microsoft Office.
• Positive Attitude: Eager to learn and grow in a team environment.
• Valid drivers license with good driving record.
• High school diploma or GED equivalent.
• Please upload your resume and complete the online assessment for priority consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass a pre-employment background check and drug screening.

We are an Equal Opportunity Employer.

All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.

• Customer Service