2291 U.S. 130, South Brunswick Township, NJ 08810
Service BDC Appointment Setter
Excellent Performance Driven Income.Excellent Benefits. Career Growth.
Award winning is a great place to have a rewarding career. We are seeking Service BDC Appointment Setters, to work in our beautiful dealership's busy call center, to answer a large volume of calls and internet requests, schedule auto repair/maintenance service appointments, follow up with customers after service is completed, and more. Ideal applicants will be self-motivated, enthusiastic, and goal driven professionals who are masters of influence.
We provide excellent compensation and benefits, a friendly and professional work environment, and career advancement opportunities. Apply now and drive your career forward with this great opportunity.
Job Responsibilities - Service BDC Appointment Setter:
- Work in our busy call center and answer a large volume of calls and internet requests, schedule/reschedule auto repair/service appointments, follow up with customers after service has been completed to ensure their satisfaction, and more.
- Respond to a large volume of internet appointment leads via inbound and outbound calls and emails
- Make outgoing lead-based calls to ask customers to come to the dealership for service repairs and maintenance
- Participate in phone campaigns like calling customers whose brakes were close to needing replacement on their last visit, warranty reminders, safety recalls, etc.
- Be enthusiastic and provide excellent customer service
- Successfully manage tasks in a fast-paced environment
- Establish individual sales goals
Job Requirements - Service BDC Appointment Setter:
- Call center and/or automotive BDC experience is preferred
- Excellent customer service, communication and computer skills
- Must be a team participant
- Must have a good work ethic and positive attitude
- Teachable, receptive to new Ideas, flexible, and comfortable with change
- Professional appearance
- Valid driver's license and acceptable MVR
Full-time Benefits:
- Excellent performance driven income including commission and bonuses.
- Medical, dental, and vision insurance
- 401(k) with match
- Paid vacation and holidays
- Modern facility
- Closed on Sundays
- Employee discounts
- Career advancement opportunities