Auto Appointment Setters

500 W Lake St., Elmhurst, IL 60126

is a great place to have a rewarding career. Our high-volume service department is seeking Appointment Setters/Assistants, to work in our fast-paced call center, to answer inbound calls and internet requests, schedule auto repair/service appointments, assist Service Advisor staff with daily duties, oversee loaner car fleet and utilization, and more. Call center/auto BDC experience is preferred. We appreciate our employees and invest in their success. Apply now for this great opportunity.

Responsibilities - Service Appointment Setter/Assistant:

• Work in our busy call center to answer inbound calls and internet requests, schedule auto repair/service appointments, assist Service Advisor staff with daily duties, oversee loaner car fleet and utilization, follow up with customers after service has been completed to ensure their satisfaction, and more.
• Identify customer's needs, answer their questions in a pleasant manner, and assist them to the best of your ability
• Make outbound calls for appointment reminders, recalls, surveys, and more
• Provide excellent customer service
• Perform other tasks as assigned

Qualifications - Service Appointment Setter/Assistant:

• Good customer service, communication, and computer skills. Call center/auto BDC experience is preferred.
• An energetic self-starter that's goal oriented and motivated to succeed
• Professional, ethical, and respectful
• A positive attitude, good work ethic and professional appearance
• Valid driver's license and reliable transportation
• High school diploma or equivalent

Full-time Benefits:

• Salary + commission pay
• Excellent training
• Medical, dental, and vision insurance
• 401(k) with company match.
• Paid time off
• Employee discounts
• Career advancement opportunities