Job Summary:
Must have Audiovisual system engineering experience.
The Design Engineer (DE) reports to the Engineering Manager and is a member of the engineering team. The DE works with the sales and operations team to facilitate the highest levels of communication possible. Build Engineering activities include taking ownership of the approved quote from a design standpoint and creating the construction documentation for the operations team to use in staging, installing, commissioning and programming the system. Internal peer reviews and AV9000 (AQAV) checklists are part of the quality management system (QMS) and are a required part of the duties.
The ideal candidate supporting Build Engineering tasks has experience and is an expert in the software tools required to document the construction and configuration requirements of the engineered system, including Excel, AutoCAD/Revit and Bluebeam/Adobe. The candidate will have extreme attention to the details required to fully document the system drawings and they understand the value of time saved designing systems fully to reduce troubleshooting in staging and in the field.
To be considered a DE III, the candidate/employee will possess and maintain industry standard design certifications including CTS-D, CQD and CQT.
DE II differentiators:
The list below is provided to define specific, yet subjective, activities which would distinguish the DE II from DE I and DE III.
- Proven ability to act as the project engineer of record, managing a team of subordinate engineers responsible for producing the documentation required for a successful project outcome. This organizational structure allows DE II to lead more projects than a single engineer would otherwise be able to lead if they were responsible for producing all the documentation themselves. This provides strong company representation to customers and knowledge transfer and training to less experienced engineers.
- Act as primary client-facing engineering contact for small to medium enterprise accounts; in general, over extended periods and across all facets of client technology planning related to work the company can perform.
- Act as secondary/supporting engineering contact as needed to support DE III managed enterprise accounts.
- Proven ability to manage and lead technical design and user experience planning for the majority of projects. May not yet have the expertise or leadership to manage the largest and most technologically complex projects.
- Act as primary technical resource for enterprise client system standardization of technology and user experience.
- Provide leadership and mentorship to junior team members within the department.
- Be an absolute champion of company processes, procedures and systems.
- Proven ability to assess and mitigate risk to the company as it relates to system designs, technologies, vendors, and system scopes (i.e. able to recognize risky designs or customers and bring those issues to management).
- Looked to as an SME (subject matter expert) across various technologies and best practices within the company.
- Proven ability to make high-quality decisions and operate with a high degree of autonomy.
- In general, the most challenging projects and customers may be managed by the DE III, but the majority of clients and systems should be within the skill set of the DE II.
Summary of Essential Job Functions (DE):
- Maintain broad exposure to industry product solutions for audio reinforcement, microphones, audio and video conferencing, video routing and distribution, IT/networking, control systems and equipment storage.
- Once assigned as the lead engineer, conduct internal kick-off meeting with SA (Solution Architect) and salesperson to gather information and document unknowns.
- Create documentation package consistent with needs of the project manager and hours sold. This typically would include cover pages, key plans, device floor plans and RCP's, electrical and conduit floor plans and RCP's, speaker dispersions, viewing distance (DISCAS), projector throw distances, camera FOV, conduit riser, elevations and sections, rack elevations, plate details, signal flows, power calculations and tables, EDID plans and other required details.
- Ability to navigate and understand architectural drawing packages to understand how AV systems integrate into the environment.
- Coordinate and document Dante Controller crosspoints.
- Coordinate and document IP video encoder/decoder routing crosspoints.
- Create cable pull schedules.
- Create high-level network summary and detailed network schedule in conjunction with project manager and owner representation.
- Occasionally perform AV9000 engineering reviews on other DE work.
- Take ownership of system design and ultimate success from a design and documentation perspective.
- Participate in departmental group meetings.
- Participate in vendor demonstrations and educational sessions when possible.
- Some travel to local sites and remote sites (within US) may be required.
- Provide feedback to executive team and department managers on where improvements can be made to improve quality, reduce bottlenecks and improve efficiency within the process
Qualifications:
- Ability to meet necessary deadlines. The operations team requires documentation packages on time to procure equipment and stay on schedule.
- Effective interaction between department teams and customers. This role requires communication between multiple team members to ensure the most efficient staging and deployment of the system by the operations team.
- Attention to detail. Ability to design systems to 100% completeness.
- Ability to follow process. AV9000 quality management checklists must be implemented on every system, every time.
- Proficiency in AutoCAD.
- Ability to read AV construction drawings, review for accuracy and redline/comment as necessary to assist in validating drawings are 100% correct.
- Windows/Microsoft Office proficient.
- Demonstrate a willingness and passion to learn new techniques and procedures.
- Read and write at or above a college level.
- Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.)
- Must possess a valid Driver's License and be a safe driver.
Experience Requirements:
- 7+ years industry experience with the tasks described herein preferred.
Training Certification Education Requirements:
- High School Diploma or equivalent
- 2-4 year college degree preferred
- L3 Installation Training - Networking Fundamentals
- Avixa CTS-D Certification
- AQAV CQT, CQD
- Audinate Level 2
- Qsys Level 2
- Biamp Tesira Forte/Server/Server-IO online
- Crestron DMC-D-4K
Abilities Required:
- The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position.
- Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
- This job description in no way states or implies that these are the only duties to be performed by this employee.
- He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
- Conduct oneself when on customer property with utmost professionalism and demonstrate an awareness of the sensitive nature of that work environment.
- Positive and effective interaction with internal and external customers.
- This position is not meant to include "installation tasks" like mounting displays, speakers, projectors, etc.
- Working with ladders or lifts in the commissioning process may be required.
Disclaimer:
The above statements are intended to describe the general nature and level of work
being performed by people assigned to this classification. They are not to be construed
as an exhaustive list of all responsibilities, duties, and skills required of personnel so
classified. All personnel may be required to perform duties outside of their normal
responsibilities from time to time, as needed.