At Stephen Consulting Inc., a leading business consulting firm, we empower our team members to achieve exceptional growth while delivering impactful solutions that drive client success. We're actively building our Anaheim team and searching for an outstanding, results-oriented AT&T Sales Associate to join our high-performing group. In this role, you'll be pivotal in driving revenue growth and cultivating lasting client loyalty within the AT&T D2D campaign. We deliver strong prospects for career development in a progressing organization that cherishes its personnel and is committed to supplying unique and personalized solutions and cultivating a collaborative, client-oriented culture.
We seek a highly motivated and goal-driven AT&T Sales Associate, passionate about exceeding sales expectations and expertly navigating customers through a seamless sales journey. You'll be instrumental in both customer acquisition and relationship management, driving exceptional customer satisfaction and fostering lasting client loyalty throughout the AT&T D2D campaign. This is your chance to accelerate your sales career within a dynamic, growing organization that prioritizes its employees and is committed to delivering client-focused solutions.
Principal Responsibilities of the AT&T Sales Associate:
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Engage in direct customer interactions via door-to-door outreach, promoting and selling AT&T products and services to align with their specific needs and preferences.
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Guide customers through the AT&T D2D campaign sales process, ensuring accuracy, completeness, and a smooth transaction.
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Proactively address and resolve customer inquiries, concerns, and issues, providing clear, concise, and helpful information.
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Maintain accurate and detailed records of customer interactions, transactions, and sales activities.
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Provide tailored guidance to customers, assisting them in selecting the optimal AT&T services based on their individual needs and requirements.
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Track and analyze customer feedback, performance, and key metrics to identify areas for improvement and optimize the customer experience.
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Collaborate with teams to optimize sales strategies, providing customer insights for strategic improvements.
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Consistently exceed sales targets, upholding high customer service standards.
Essential Qualifications of the AT&T Sales Associate:
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High School diploma or equivalent is required.
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Proven experience in sales, customer service, or a related field, preferably within the telecommunications industry.
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Demonstrated ability to engage effectively with customers, provide tailored solutions, and deliver exceptional service in a fast-paced environment.
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Strong aptitude for problem-solving, conflict resolution, and maintaining composure in customer interactions.
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Proficiency in computer systems, CRM software, and relevant communication tools.
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Ability to work both independently and collaboratively within a team-oriented environment, contributing to a positive and productive atmosphere.
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Exceptional verbal and written communication, interpersonal, and organizational skills.
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A positive attitude, a passion for helping customers, and a commitment to exceeding customer expectations.
Your journey into customer enrollment begins now. Head over to Careerbuilder and let's grow together and create amazing results.