AT&T Client Service Representative

Cleveland, Ohio

Above All Solutions, Inc.
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Join Our Fast-Paced, Fun, and Incredibly Rewarding Wireless Account Representative Team.

Are you a strong communicator with a passion for business development and technology? Do you thrive in a fast-paced environment where every client interaction can drive real impact? If so, Above All Solutions invites you to become a key player on our growing team as a Wireless Account Representative-a role focused on B2B client engagement, telecom solutions, and account growth.

At Above All Solutions, we specialize in face-to-face B2B sales and client acquisition, representing AT&T's advanced wireless and internet services to local business owners. Our team is composed of driven, client-focused professionals who are committed to helping businesses improve operations through tailored telecommunications solutions. We believe that the success of our clients is the foundation of our own-and we reflect this through white-glove service, strategic outreach, and long-term relationship building.

We continuously invest in the growth and leadership development of our team. As a Wireless Account Representative, you will serve as a trusted advisor to business clients-helping identify pain points, recommend custom solutions, and drive sales performance. Whether you're new to the field or looking to sharpen your business communication and consultative sales skills, you'll be supported with training, mentorship, and career advancement opportunities.

Key Responsibilities of our Wireless Account Representative:
  • Develop and maintain strong relationships with new and current clients, serving as their primary point of contact for all inquiries, requests, and support needs throughout the sales process
  • Proactively engage with clients to understand their telecommunications needs, preferences, and inquiries
  • Recommend and promote client's products, services, and solutions that align with client's needs and objectives
  • Collaborate with internal teams, including sales, technical support, and compliance, to ensure seamless delivery of services and resolution of client issues
  • Stay informed about the latest products, services, and promotions to educate and inform clients, as necessary, effectively
  • conduct market research to identify trends and opportunities for the brand
What We're Looking For in a Wireless Account Representative:
  • A high school diploma or equivalent is required
  • 1-2 years of previous sales, marketing, client service, or hospitality experience is a plus but not required-we provide full training
  • Outgoing and motivated individuals who love interacting with people
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing trends
  • A team player with a positive attitude and a drive to succeed
What's In It for You as a Wireless Account Representative?
  • Competitive base pay + commission (your earning potential is in your hands.)
  • Fun and supportive team culture with growth opportunities.
  • Hands-on training and development to set you up for success.
  • Employee discounts on the latest wireless products and services
Date Posted: 31 May 2025
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