Job Description
We are seeking a Sales Platform Associate Product Manager with a solid background to contribute significantly in defining and delivering the next phase of Visa's sales enablement software. You will be part of an Agile team of Sales Platform Product Managers, working in a Product Owner role, helping to introduce new technology solutions that enhance the sales effectiveness of our global sales teams. Our aim is to integrate all our sales teams and acquired entities on to a single CRM Platform and have uniform sales processes to create a seamless environment that supports our engagement with customers and the sale of Visa solutions that assist our customers in increasing revenue, minimizing risk, and cutting costs.
We offer you the exciting opportunity to be actively involved in shaping the sales teams capabilities, from the initial concept all the way through to delivery. We anticipate that you will collaborate to provide innovative solutions and partake in our high-performance culture, so we are looking for a track record of achievements and the ability to navigate in uncertain situations. If you can think broadly, simplify complex problems, move quickly, and enhance our agile approach to building innovative Sales solutions with an exceptional team, we'd like to hear from you.
Essential Functions
Associate Product Manager:
• Create innovative, value-driven sales solutions that streamline our sales process and enhance the user experience.
• Support the development and launch of new features and functionality through the entire product development lifecycle, from concept to implementation, and release.
• Generate product requirements and solutions that incorporate feedback from stakeholders to enhance user satisfaction.
• Collaborate with parallel product teams to understand and coordinate future roadmap capability needs and assist in prioritizing roadmap capabilities with a value-driven approach.
• Document differences the overall sales process and how other groups and functions may have process differences and attempt to streamline them . We aim to drive seamlessly integrated solutions, not standalone features.
• Collaborate closely with the engineering team to support the creation of your product through a well-structured Agile Scrum model and set of ceremonies (Daily Standup, Backlog Grooming, Sprint Planning, Demos, Retrospectives) where you are an active participant.
• Learn to understand how your product is being used post-launch, gather feedback, assess the outcome of achieving the anticipated business value, identify improvements and enhancements, and continuously improve based on a business value-driven approach against other features.
• Uphold Quality as the highest standard. As tradeoffs for your product need to be evaluated, quality should not be compromised.
• Develop into a subject matter expert in the sales enablement and platform space.
You should be:
• User Obsessed: Strive to understand how users are interacting with the sales platform and contribute to improving it for our global sales team, ensuring an intuitive user experience. Our users are at the heart of what we do, and this platform should create value beyond just data entry.
• Results Oriented - Sets personal goals and works diligently to achieve them acts with a sense of urgency takes initiative establishes metrics to monitor progress and measure success maintains focus by avoiding or overcoming obstacles.
• Integrity - Acts in an honest, fair, and ethical manner shows consistency in words and actions follows through on commitments is honest and forthright with people takes responsibility and learns from mistakes.
• Problem Solver: Comfortable in a dynamic environment, you will tackle challenging business problems and develop solutions to achieve business outcomes. You will be expected to understand complex problems and identify ways to break down the work into smaller, manageable tasks.
• Informed Decision Maker: Capable of making informed and timely decisions, even when data may be limited. You will need to understand the impact and implications of your decisions.
• Innovative Thinker: With no set blueprint, you will contribute to creating it. You will be expected to think creatively in all aspects of your work, from product creation to solving implementation problems.
• Organized and able to multitask - You will attend meetings, prepare user stories for backlog grooming, and participate in demonstrations of features and functions, managing your time effectively to handle various tasks.
- Data Driven- Ability to present and articulate recommendations using data and scenario-based examples
• Agile focused - You believe in the Agile methodology and its benefits, and are committed to using it to contribute to high performing teams and the delivery of high-quality software
Qualifications: Qualifications
Basic Qualifications:
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Relevant work experience in roles such as product manager, product owner, business process analyst, or sales operations.
• Proven experience in applying Agile principles across various disciplines including design, development, testing, and product management.
• Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision.
• Agile certifications such as CSM and CSPO, or their equivalent.
• Ability to identify, assess, and manage tradeoffs.
• Ability to identify points of failure and to formulate error-handling approaches for product resiliency.
• Experience in Data Transformation projects, Migration efforts is a plus
• Familiarity with CRM Tools such as Microsoft Dynamics and ETL tools for Data analysis
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 110,800 to 200,700 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.