KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
- High school diploma, GED or equivalent is required; bachelor's degree preferred
- 3+ years previous experience in a customer support role required
- Tax/banking/mortgage/real estate Industry experience required
- Passion for service excellence
- Strong written and verbal communication skills along with excellent customer service and active listening skills
- Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change
- Strong computer skills to retrieve, query, update systems using multiple screens simultaneously
- Organization and time management skills to operate effectively in a fast paced, high-volume environment.
- Typing ability of 35wpm+
- Demonstrated knowledge of and experience with Microsoft
- bility to work in a structured, high volume, fast-paced environment while maintaining attention to detail
- bility to identify customer issues and identify appropriate tasks
- Must successfully adhere to schedule, attendance and required deliverables/deadlines.
- Demonstrates patience and empathy and have the ability to work collaboratively with others
t KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at .
Benefits:
- Free Healthcare Insurance
- Vision and Dental Insurance
- 401(k) Retirement Plan
- Free Life Insurance
- Sick Time Off
chieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:
- Mentorship Program
- Referrals
- Family and Wellness benefits
- Continuous Growth and Career Development