Associate

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the worlds best places to work, a champion of diversity and a model of social responsibility. We are currently ranked consulting firm on GlassdoorsBest Places to Worklist and have maintained a spot in the top four on Glassdoors list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

WHO YOULL WORK WITH

Youll join ourbusiness operationsteam which keeps Bain in excellent shape, functionally, financially, and otherwise. Our business operations team works on budgets, buildings, travel, and legal questions to channel resources and improve processes to help the business see and achieve its commercial ambitions.

WHERE YOULL FIT WITHIN THE TEAM

As an Associate youll play a key role in supporting the Travel & Expense (T&E) team by ensuring accurate and timely processing of employee expense reports. Youll be responsible for upholding compliance with company policies, managing assigned tasks efficiently, collaborating with team members, and contributing to the team's overall objectives and service standards.

WHAT YOULL DO

Youll review employee expense submissions for accuracy, completeness, and adherence to company travel and expense policies. Ensure timely and accurate processing with proper documentation.

Youll partner with team members (regional / global) to balance workloads, address volume fluctuations, and support shared goals for timely service delivery.

Youll identify unusual trends, policy deviations, or nonstandard items. Escalate concerns appropriately and propose clarifications or exceptions requiring additional approval.

Youll respond to employee inquiries and resolve system-related issues in a timely and professional manner, delivering high-quality customer service and guidance.

ABOUT YOU

You have a bachelors degree in finance or accounting, or a degree in another field with relevant coursework in accounting or finance, along with 24 years of experience in auditing or expense processing.

You pay close attention to detail and maintain high accuracy in reviewing and entering data.

You manage your time well and stay organized to meet processing deadlines.

You communicate clearly and professionally, both in writing and verbally, when responding to employee inquiries.

You follow established procedures and know when to escalate issues appropriately.

You are proficient in Microsoft Office applications, with intermediate Excel skills preferred, and you're comfortable using Outlook and PowerPoint.

You learn quickly and adapt easily to new systems and policy changes.

You collaborate well in a team-oriented, global work environment.

You consistently deliver reliable performance, even on repetitive tasks.

You demonstrate a strong commitment to confidentiality and integrity when working with sensitive information.

Youre eager to support team goals and contribute to continuous process improvement.

PREFERRED KNOWLEDGE

Basic understanding of Travel & Expense (T&E) processes and policy compliance

Familiarity with expense management systems and ticketing platforms such as ServiceNow

General awareness of finance operations, including credit/debit transactions, accounts payable, and administrative workflows

Understanding of documentation standards required for expense processing