Associate Director of Student Staff and Personnel

Job Summary
The Associate Director of Student Staff and Personnel is a full time, 12 month, management position reporting to the Assistant Vice President of Residence Life, Housing, and Dining Services. The Associate Director of Student Staff and Personnel is responsible for the recruitment, hiring, training, evaluation and discipline for all undergraduate and graduate positions within the Office of Residence Life Housing and Dining Services.

This includes but is not limited to:

Develop and oversee a recruitment plan for all undergraduate and undergraduate positions.

Serve as the office liaison to Human Sources and Graduate Admissions

Provide direct supervision over 5 Residence Coordinators and incidental supervision over 8 graduate Resident Directors and 250 undergraduate staff.

Create and facilitate training for graduate, professional, and undergraduate staff in July/Aug, January and intermittently based on need through out the year.

Oversee the department's Student Staff Discipline Model.

Oversee the department's evaluation process for student staff.

Serve as the advisor to the Assistant Resident Director group and facilitate the group's weekly meetings.

Foster a culture of retention through intentional forecasting and initiatives. Lead team in well-timed efforts to be ahead of student needs. Prepare team for intervention strategies and follow up to ensure efforts are meaningful and successful.

Work closely with the Assistant Vice President and other central office team members on all processes and protocols, including proper communication with all constituents.

There is night and weekend work associated with the position and the Associate Director will be expected to be present at several afterhours department initiatives.

The position is live on preferred and the individual serving in the capacity of Associate Director will serve in an on-call rotation.

The Associate Director reports to the Assistant Vice President of Residence Life, Housing, and Dining Services and serves as their designee when appropriate.

Minimum Qualifications

Bachelor's Degree

5 or more years progressive experience in Residence Life and Housing

Experience supervising staff

Cultural competency as it relates to working with diverse populations

Strong organizational skills

Excellent written and oral communication skills

Ability to work flexible hours including evenings and weekends as programs, services and University calendar as needed

Preferred Qualifications

Master's Degree

Experience working in a unionized environment.

Experience advising a student group

Experience working with a Student Information System (i.e. PeopleSoft, Banner, etc.)

Experience working with Housing Process Software (The Housing Director, My College Roomie, Campus Kaizen)

Experience working with Disability Services

Ability to live on campus

Supplemental Information
Applications & resumes will be accepted until position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on May 4, 2025.

The starting salary range for this position is $75,076 - $84,867.

All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.

Successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.

The University is very interested in hiring employees who have had extensive experience with diverse populations.

Kutztown University is an AA/EOE/member of the PA State System of Higher Education and actively solicits applications from women and minority candidates.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at or by e-mail at . Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University's Title IX Coordinator, located in Old Main A-Wing, Room 02A, by phone at or by email at , or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC , by phone at (TDD: ), by fax at , or by e-mail at . Kutztown University's Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at