Associate Director of Clinic Operations
Location: San Mateo County, CA (On-site)
Employment Type: Full-Time, Exempt
Compensation: $110-$130K salary + benefits
About Our Client
Our client is a mission-driven healthcare organization dedicated to providing essential medical services to underserved communities. With a longstanding commitment to health equity, they operate free clinics focused on comprehensive patient care, community outreach, and quality-driven healthcare solutions.
The Role
Reporting to the Medical Director and working closely with executive leadership, the Associate Director of Clinic Operations will oversee daily clinic functions, ensuring high-quality patient care and regulatory compliance. This leadership role involves clinical operations, staff coordination, community engagement, and strategic planning. The ideal candidate will have extensive healthcare management experience and a passion for serving vulnerable populations.
Key Responsibilities
Operational Leadership:
- Manage daily clinic operations, ensuring efficiency, quality, and compliance with industry standards (OSHA, HIPAA, etc.).
- Regulatory Compliance: Maintain adherence to local, state, and federal healthcare regulations.
- Staff Supervision & Development: Lead a team of clinical and administrative professionals, overseeing recruitment, training, and performance evaluations.
- Financial & Resource Management: Develop and monitor budgets, allocate resources, and support cost-effective clinic operations.
- Data & Reporting: Oversee data management, ensure accurate EHR system usage, and provide internal/external reporting as needed.
- Community & Stakeholder Engagement: Foster partnerships with internal teams, external healthcare providers, and regulatory bodies to enhance patient care initiatives.
Qualifications
- Bachelor's degree in healthcare administration, nursing, public health, or related field required.
- 8+ years of experience in a healthcare/clinical setting, with at least 8 years in a leadership role managing teams of 10+ people.
- Strong knowledge of clinic operations, healthcare regulations, and quality improvement processes.
- Experience in a nonprofit healthcare setting is highly preferred.
- Bilingual (Spanish) is a plus.
- Strong organizational, problem-solving, and communication skills.