Job Description
We are seeking a hands-on Associate Creative Director (ACD) with a strong foundation in User Experience (UX)design, team leadership, and client strategy. This role will be fully embedded onsite with one of our major banking clients, serving as a senior leader within the experience design team. The ACD will play a critical role in translating business requirements into actionable UX strategies while mentoring designers and fostering collaboration between multidisciplinary teams.
Key Responsibilities:
- Client Partnership
- Serve as the primary design liaison to client stakeholders onsite.
- Lead discovery and planning conversations to align design strategy with business goals.
- UX Strategy & Design Leadership
- Define and champion UX strategies that enhance product usability and drive customer engagement.
- Guide creation of user flows, wireframes, interaction models, and high-fidelity designs.
- Ensure alignment with brand standards, accessibility best practices, and enterprise design systems.
- Team Leadership & Oversight
- Oversee and support a team of UX/UI designers working across multiple workstreams.
- Review and refine team deliverables to ensure quality and consistency.
- Manage timelines, task prioritization, and resource planning in an agile environment.
- Design Tools & Collaboration
- Expert-level fluency in Figma, including components, prototyping, and design systems.
- Use tools such as FigJam, Miro, Jira, Confluence, and Maze for collaboration, documentation, and testing.
- Work closely with product owners, developers, and other stakeholders to ensure smooth handoff and implementation.
Qualifications:
- 7+ years of experience in UX/UI design with a proven track record of leading design teams or complex initiatives.
- 2+ years in a leadership role such as ACD, UX Lead, or Principal Designer.
- Deep expertise in Figma and related UX tools.
- Strong understanding of enterprise digital platforms, particularly in banking or fintech.
- Excellent communication and stakeholder management skills.
Nice to Have:
- Experience working within regulated industries (banking, healthcare, etc.).
- Familiarity with user testing tools like Maze and best practices in accessibility and compliance.
- Previous consulting or agency experience a plus.
Thanks
Lalit