Under general supervision of the Information Technology Supervisor II, the Information Technology Associate (ITA) is a member of the Software Engineering Team and is responsible for providing technical support, maintenance, and troubleshooting for existing applications, participating in software development projects, creating and maintaining automated jobs, monitoring and fixing development infrastructures, and conducting technical research to improve the Department's digital services. The incumbent will apply software engineering techniques and best practices, coordinate with stakeholders, and assist in training end-users.
Confidentiality must be always maintained. Some travel may be required by train, plane, or automobile to attend meetings and training.
All DIR employees are expected to conduct themselves in a professional manner that demonstrates respect for all employees and others they come in contact with during work hours, during workplace activities, and anytime they represent the Department. Additionally, all DIR employees are responsible for promoting a safe and secure work environment, free from discrimination, harassment, inappropriate conduct, or retaliation.
This posting may be used to fill future vacancies in accordance with 2 CCR 249.3
To be considered for this Information Technology Associate job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:
You will find additional information about the job in the Duty Statement .
Working Conditions This position is located at:
1515 Clay Street
Oakland, CA 94612
The incumbent will be assigned a space located on the 4th floor of the Elihu Harris State Building located in Oakland; operates from a tall, air-conditioned office building that has both natural and artificial lighting. They typically work in a space adjacent to other employees, which could be either an individual office or a cubicle. Being in a stationary position for long periods of time. The job involves substantial computer work, including software development, document creation, research, email correspondence, and other related tasks. DIR mandates that all staff members physically report to the office at least twice every week. Furthermore, all workers must consent to and adhere to the Department's Telework Policies if they wish to work remotely.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code :
JC-472812
Position (s):
-112
Working Title:
Associate Application Developer
Classification:
INFORMATION TECHNOLOGY ASSOCIATE $4,791.00 - $6,421.00 A
$5,266.00 - $7,058.00 B
$5,757.00 - $7,716.00 C
$6,331.00 - $8,485.00 D
of Positions:
1
Work Location:
Alameda County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:
- Clearly indicate the Job Code , Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Department Website:
Special Requirements Please limit your SOQ to a maximum of 2 pages, double spaced using a 12 point font. Applicants who do not follow these requirements shall be disqualified from the examination. Applicants who do not provide responses to the question below will be disqualified. Cover letters and resumes do not take the place of the SOQ.
Provide a brief overview of your professional background, including your education and relevant work experience in the IT field. Provide an example of a challenging problem you encountered in your previous role and how you resolved it. How do you think IT supports the overall success and growth of an organization? Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/14/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Industrial Relations
Cert Mailing Address Sacramento
Attn: Certifications Unit
2180 Harvard Street Suite 160
Sacramento , CA 95815
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Industrial Relations
Cert Drop Off Address Sacramento
2180 Harvard Street Suite 160
Sacramento , CA 95815
08:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
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