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The
Assistant Suites Manager will actively assist the Suites Manager in aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment as well as coach and mentor. The Assistant Suites Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.
This is a key position for the effective operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to include evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role will pay an hourly rate of $26.00-$29.00.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).This position will remain open until July 18, 2025. Responsibilities
- Assists in the overall effective management of Catering operations.
- Must demonstrate ability to develop, read and comprehend Banquet Event Orders.
- Responsible for full knowledge of the food and beverage menu and sharing the knowledge with staff as well as the guests including, ingredients, portion sizes, pricing and preparation.
- Ensures total compliance with all alcohol service policies.
- Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies.
- Reports any alcohol service or compliance issues to management immediately.
- Provides on-going direction, supervision and mentoring to hourly event staff.
- Monitor product quality and ensure high level of guest service.
- Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
- Assist with the troubleshooting of any food service equipment issues when found.
- Report ongoing concerns to the Suites Manager.
- Maintains sanitation, health and safety standards in work areas.
- Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers.
- Responsible for evaluating designated spaces after each Event for proper cleanliness and Inventory levels.
- Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
- Assist Suite Manager with administrative duties including monthly inventory.
Qualifications
- Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and training in Fine Dining, Catering/Banquets and/or Event Operations; or equivalent combination of education and experience.
- Previous management or supervisory experience in a fast-paced food and beverage environment
- Nationally recognized, advanced food service sanitation training course certification. (ServSafe)
- Familiar with inventory cost control and menu planning.
- Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
- Working knowledge of Point of Sale systems
- Basic math skills including significant number manipulation.
- Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
- Excellent verbal and written communication skills.