3740 Davie Road, Davie, FL, USA Retail Management Hourly Negotiable Full Time
Medical, Dental, HSA Account, 401K with Company Match, PTO, Company Paid Life Insurance Policy, Employee Discount
FlynnO'Hara School Uniforms is currently hiring a Full-Time Assistant Store Manager for our retail location in Davie, Florida. This role is responsible for supporting the Store Manager by overseeing sales, daily operations, asset protection, and HR-related duties to drive exceptional customer service and store profitability.
Responsibilities
- Step in as acting Store Manager during their absence, assuming full responsibility for store operations.
- Assist in supervising staff involved in sales, inventory management, cash handling, and customer service.
- Ensure weekly staffing schedules are maintained for adequate floor coverage; verify accuracy of individual shift schedules.
- Champion exceptional customer service by guiding team members to engage with customers and resolve inquiries or concerns professionally.
- Monitor inventory levels and sales trends to submit timely stock requests and maintain optimal product availability.
- Encourage team development through the use of product knowledge to boost sales performance and service quality.
- Oversee store appearance, ensuring cleanliness, visual merchandising, and organization meet company standards; train staff in visual display best practices.
- Uphold all opening/closing procedures, including handling cash, preparing bank deposits, and reconciling daily transactions.
- Manage store loss prevention strategies to safeguard assets such as cash, merchandise, and property.
- Assist with hiring, onboarding, and training; set clear expectations, provide regular feedback, and support employee growth to reduce turnover.
- Lead by example to foster strong customer relationships and inspire team performance, setting the standard for sales and service behavior.
- Drive email capture and customer data collection to enhance communication and marketing efforts.
- Be available to travel for school events, company meetings, and off-site initiatives as needed.
- Help coordinate and execute physical inventory counts, receive merchandise, and address inventory discrepancies.
- Ensure store operations remain compliant with all company policies and relevant legal requirements.
- Perform additional duties as assigned by management.
Qualifications - High school diploma or equivalent required.
- At least 3 years of retail experience preferred.
- Minimum of 1 year in a supervisory or leadership role.
- Comfortable using Microsoft Outlook, Word, Excel, and other Windows-based programs.
- Able to interpret sales and inventory data.
- Flexible availability, including nights and weekends.
- Strong relationship-building skills with customers and team members.
- Confident decision-maker with conflict resolution experience.
- Adaptable and composed in a dynamic, fast-paced environment.
- Strong delegation, prioritization, and organizational skills.
- Effective leadership and communication abilities across all organizational levels.
- Capable of standing, walking, and moving throughout the store for extended periods.
- Physically able to bend, kneel, lift up to 30 lbs., climb ladders, and reach frequently.