OVERVIEW:
The Assistant Store Manager ensures customer satisfaction, supports sales staff to drive sales, maximizes productivity and compliance with company procedures within the Balmain boutique. This individual is a Brand Ambassador who, along with accomplishing the business goals of the retail operation, represents Balmain with all external parties in the local market.
WHAT YOU'LL DO:
- Represent Balmain's ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand
- Be a leader in the business; motivate the team and empower an environment of teamwork, trust and collaboration in the store
- Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
- Manage daily operational tasks according to Balmain standards including selling, service, store maintenance
- Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
- Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
- Creates an environment in which everyone strives for excellence. Is able to motivate different types of people and empowers others carrying out their goals
- Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
- Demonstrate strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
- Serve as a leader within the team when store director is not present or unavailable. Is able to lead and unite the team to accomplish goals within timelines
- Responsible for the team's compliance for all company policies, procedures, security guidelines and expense control
- Responsible for creating visual displays that correlates with corporate guidelines in partnership with Visual Merchandising department
QUALIFICATIONS:
- 5+ years of Retail Management experience, preferably in the luxury sector
- Exceptional organizational skills, follow through and attention to detail
- Strong problem solving attitude
- Able to asses priorities, meet deadlines and work under pressure
- Collaborative spirit and proactive attitude
- Computer savvy (Microsoft 365)
- Excellent interpersonal and communication skills
- Strong attention to detail and the ability to multi-task
BENEFITS & PERKS:
- Health, vision, dental and fringe benefits
- Paid Vacation, Sick, and Holidays
- 401k with Company match
- Clothing allowance and discount
ABOUT US:
Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope. Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible.
With respect to positions in our retail locations, the expected base salary ranges from $90,000-$105,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.