Company Overview: Sonny's Ace Home Center,
a Mead Lumber Company, is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.
Why Join Us?- Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
- Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
- Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.
Job Summary: We are seeking a dedicated and proactive Assistant Store Manager to oversee daily operations and ensure exceptional customer service at our store. The ideal candidate will possess strong leadership skills, a commitment to employee development, and a keen eye for inventory management. This role is crucial in fostering a positive shopping experience and maintaining store standards.
Pay for this Role: $18.00 per hour - $22.00 per hour depending on experience.
Key Responsibilities:Store Duties:- Learn and be able to provide services of the store to include; mixing paint, cutting keys, propane fills, threading/cutting pipe, and cutting glass/plexiglass.
- Identify and implement training and professional development opportunities for staff to support their growth.
- Oversee front-end operations, assisting cashiers with returns, refunds, exchanges, check approvals, change requests, and drops.
- Uphold store safety standards and lead team safety meetings.
- Greet every customer as they enter the store and ensure a welcoming environment.
- Manage incoming phone calls professionally.
- Ensure every customer receives outstanding service, including personal engagement and support for project customers and associates.
Employee Supervision:- Responsible for the properly opening and closing of the store.
- Provide daily work direction to staff, clearly allocating work duties.
- Monitor employee performance and productivity, offering constructive feedback.
- Train new employees on job responsibilities and provide ongoing training for existing staff.
- Assist in performance evaluations and provide input as needed.
- Address performance management issues or disciplinary actions, with guidance from the manager.
- Participate in the employee selection process as assigned.
Inventory Management:- Track inventory levels on all retail products and ensure accuracy.
- Maintain the condition and organization of inventory within the store.
- Uphold merchandising standards, operational excellence, and overall store appearance and cleanliness.
- Complete price changes, bin tag updates, and signage for merchandise.
- Demonstrate quick problem-solving abilities in a professional manner.
Desired Skills, Knowledge, and Qualifications:- Strong merchandising experience and an eye for detail.
- Previous experience in a supervisor role or retail management, preferably with Ace Hardware.
- Proven ability to supervise and coach employees effectively.
- Excellent interpersonal skills with a positive attitude.
- Reliability and flexibility in work schedule, including nights and weekends.
- A strong sense of integrity and commitment to team success.
Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. We also offer our employees competitive pay as well as the benefits listed below:
Additional Benefits Include:- Medical, Dental, and Vision Plans
- 100% Employer Paid Group Term Life, AD&D, and STD
- Additional Voluntary Life, AD&D, and LTD
- Paid Time Off & Holiday Pay
- Flexible Spending Accounts
- 401(k) Plan
- Scholarship & Tuition Assistance Programs
- Employee Assistance Program
Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran's status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.