Job Type
Full-time
Description
The Assistant Store Manager plays a critical role in overseeing and enhancing the Murdoch's store experience, as well as improving operational processes. This position leads the Hardside team members dedicated to the sales and service of ATV/UTVs and power equipment, and is responsible for planning, goal setting, development, and overall success within the Hardside department. The Assistant Store Manager ensures processes are reviewed, measured, and optimized and they lead through a service-oriented approach. As a member of the store management team, they also contribute to the overall success of the store.
As a Murdoch's Team Member in this role, you will - Commit to the success of a team of mechanics, power equipment and ATV/UTV salespeople by embracing Murdochs' mission, values, and principles.
- Facilitate the highest standards in customer service, merchandising, and store appearance to maximize revenue.
- Navigate warranty repairs by earning the admiration, respect and smiles of both customers and vendors.
- Ensure high quality processing of registrations, rebates and warranties.
- Drive consistent retention, development, and coaching to grow a talent bench for store-level department movement.
- Operate in a timeline driven and goal-oriented manner to ensure accountability.
- Demonstrate excellence with organization and delegation.
- Network, recruit, assess, hire, and develop qualified candidates.
- Prioritize, plan, delegate, administer and adapt to the store needs.
- Develop the strategies and plans to achieve sales results through business analysis, action planning, task assignment, and effective team communication.
- Oversee inventory management for parts and accessories.
- Complete inventory pricing and maintenance duties.
- Manage product sets within the department.
- Develop product knowledge across the breadth of products in the department and provide training and development to team members.
- Practice service-oriented leadership within the department and cross-functionally throughout the store.
- Set and maintain signage in the department and on endcaps for sales, promotions, events, and vendor assets.
- Communicate and collaborate effectively with other members of the store management team.
- Create and maintain a safe environment for customers and team members.
Requirements
As a Murdochian in this role, you must - Have a positive attitude and demonstrated practice of learning.
- Be able to handle multiple tasks and take decisive action.
- Excel in a fast paced, evolving work environment.
- Possess strong communication (written, oral, and interpersonal) skills.
- Demonstrate effective leadership skills.
- Display exceptional merchandising ability.
- Demonstrate effective problem-solving skills.
- Have three to five years' previous store leadership experience within retail.
- Have strong Windows-based computer skills - especially with Microsoft products.
- Be able to network, recruit, interview, train, motivate, grow, and have purpose-driven approach to their direct reports and those within the store.
Physical Demands: - Must work 45-55 hours per week on average.
- Standing for long periods of time.
- Heavy and repetitive lifting (up to 50 lbs).
- Bending, carrying, and pushing.
- Working on a ladder.
- Repetitive wrist movements on keyboard.
- Close vision for computer work.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Competitive Benefits + Compensation: - Amazing Employee Discount on everything from clothes to power tools to pet food.
- Multiple Health Insurance options to best suit your needs after 60 days.
- Dental & Vision options to complete your health plan.
- Life Insurance to secure your family's financial future.
- Paid Vacation allows you to relax and recharge.
- Holiday Pay throughout the year so you can celebrate with your family.
- Paid Sick Time empowers you to stay home and focus on your health without losing pay.
- 401(k) with a generous 4% company match to help plan for retirement.
- Paid Parental Leave to take time to bond with your family's new addition.
- Community Giving Program matches your donations and provides paid volunteer hours.
- Wellness Program saves you money by lowering medical premiums with credits earned.
- Training Program helps you expand your knowledge and skills with over 250 courses.
- Other various Voluntary Insurance Options.