Description
Job Summary
- Assists Store Manager day to day operations of Goodwill Retail store with gross sales of $1,000,000 to $1,999,999
- Assumes full responsibility for all store operations in the absence of the Store Manager.
Communication:
- Receives donations, provides donation receipts and assists donors to ensure a positive donor experience
- Maintains positive relationships between departments through concise and consistent communication
Knowledge:
- Interviews/hires new store personnel; trains store personnel in store policies, job duties, and Agency policies and procedures
- Maintains store premises to ensure adequate security and compliance with safety and environmental codes and ordinances as well as with the Agency's health and safety standards
- Performs operational duties as needed (register, donation area, production, merchandising, customer service)
Administration:
- Analyzes store merchandising needs; ensures adequate levels of inventory in order to meet projected sales and budget goals through achievement of production goals
- Maintains store records including all cash, sales and deposit reports, expense reports, payroll sheets and other records required by the Agency or by applicable law
- Closes registers and cashes out; totals and summarizes funds received, endorses checks, and prepares bank deposit slip; deposits funds at a bank
Supervision:
- Assists Store Manager with all general store operations
- Supervises/coordinates activities of store personnel; assigns duties and schedules break periods, work hours, and vacations
- Ensures that store opening/closing procedures are followed; secures all store premises.
- Participates in performance management, including disciplinary actions, staff assignments, and writing year end review.
Requirements:
- Criminal Background Check that meets the agency standards
- A minimum of Two (2) years previous retail experience.
- A minimum of One (1) year of supervisory experience, preferably in a retail setting.
- The ability to: sit, stand, bend, reach, and lift
- Ability to push/pull up to fifty (50) pounds
In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:
- Medical, Dental, and Vision insurance offered
- 403(b) retirement plan with Employer Match
- Employer Paid Short & Long Term Disability
- Employer paid Life Insurance
- Generous Paid Time Off Plan
- Paid Holidays
- 30% Employee discount at Goodwill stores in ME, NH & VT
- Exceptional career growth opportunities
- Discount on personal cell phone plans
- Local community discounts
- Caring coworkers/team that support you.
Qualifications
Skills
Preferred
- Microsoft Excel - Basic: Some Knowledge
- Sales: Some Knowledge
- Interviewing: Some Knowledge
- Customer Service: Intermediate
- Lifting: Intermediate
- Communication - written: Intermediate
- Communication - verbal: Intermediate
- Retail Management: Some Knowledge
- Supervision: Intermediate
Behaviors
Preferred
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
- Loyal: Shows firm and constant support to a cause
Motivations
Preferred
- Goal Completion: Inspired to perform well by the completion of tasks
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
- High School Diploma/GED or better
Licenses & Certifications
Required
Experience
Required
- 2 years: 2+ years experience in a retail environment
- 1 year: 1+ year experience in a supervisory position
Preferred
- Previous management experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.