Assistant Service Manager

Concord, New Hampshire

AAMCO Transmissions and Total Car Care
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Employment Type: Full time

Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Position Responsibilities:

Meeting and greeting customers

Managing technician workflow

Recommending services to customers

Ordering parts and inventory

Keeping customers updated on the status of their vehicles' repairs

Managing and tracking lead counts as well as customer satisfaction ratings

Generating and closing sales

Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

Competitive Compensations package

Ongoing training and field support

Daytime work hours

Paid time off

Growth opportunity

JOB REQUIREMENTS

Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus.

Excellent one time closing skills

Strong commitment to customer service and relationship building

Ability to communicate and use interpersonal skills at a sustained high level

Capable of multi-tasking and executing in a fast paced environment

Honest, goal-oriented and energetic team player

Must have valid driver's license

Date Posted: 22 April 2025
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