Job Summary
The Assistant Sales Center Manager is responsible for assisting the Sales Center Managers in managing sales and operations at one of our established wholesale HVAC distributorships that carry multiple brands of equipment, parts and supplies. The ultimate goal of this role is to function as acting Manager in the absence of the Sales Center Manager and successfully manage the daily operations of all facets of the Sales Centers.
Essential Duties/Accountabilities
- Represent Baker as a leader in the industry ensuring maximum sales and profitability.
- Interact with customers, outside sales people and vendors.
- Supervise all functions of counter and telephone sales in a professional manner; including pre-lien information, warranty return items, labor claims and freight claims for missing or damaged equipment/supplies.
- Schedule all incoming freight and order supplies for resale.
- Schedule prompt and efficient delivery orders to customers; including the coordination of crane appointments for equipment.
- Provide accurate selling prices of equipment and supplies in Company software to insure proper margins.
- Update, verify and approve customer price exceptions.
- Help determine and monitor inventory stock levels and assist in managing merchandising of sales showroom.
- Oversee vehicle maintenance, safety and repairs.
- Assist in training Sales Center personnel; direct supervision of Warehouse personnel and function.
- Assist Sales Center Managers with all Company reports and reporting processes; assist in the supervision of customer credit limits, account receivables and control of credit extensions.
- Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers and employees.
- Assist in coordinating Center training and Company/Center events.
- Perform other duties as assigned.
Qualifications
- High School Diploma or General Education Degree (GED) required.
- Bachelor's Degree in Business or related field preferred.
- Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.
- Experience in sales, operations, purchasing and inventory management.
- Strong interpersonal skills including sales, problem solving, and customer service are absolutely required.
- Capable of working in a fast-paced environment with skills to multi-task on different levels.
- Must possess the attitude of wanting to learn, teach and lead.
- Mechanical or Technical background.
- Proficient in Microsoft Office products.
- Must possess and maintain a current, valid Driver's License.
Skills
- Strong interpersonal skills
- Excellent customer service mindset with the ability to develop long term relationships
- Excellent written and verbal communication skills
- Excellent analytical aptitude with a proven ability to analyze/interpret data
- Strong and creative problem-solving skills
- Ability to work independently and in a team environment
- Proactively seeks continuous process and service improvements
- Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.
Licensing and Certifications
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to frequently lift up to 50 pounds.
- The employee frequently is required to stand sit or walk, climb, kneel, crouch, or crawl.
- Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The employee may use equipment such as forklifts, pallet jacks and other warehouse equipment.
- Must be able to utilize heavy machinery.
Supervisory
- This role has no direct reports.
Pay Range: $52,000-$62,000