Role Description
This full-time Assistant Restaurant Manager role is on-site in Waco, TX, at Fuego Tortilla Grill. The Assistant Manager will be in a high-profile, high-volume, high-energy role requiring unique leadership skills. The Assistant Restaurant Manager will oversee day-to-day operations, ensure customer satisfaction, manage customer service, hire staff, and maintain effective communication in the food & beverage industry. As the Assistant Manager, you will work closely with the General Manager to maintain high quality, service, and cleanliness standards while exceeding customer expectations.
Qualifications
- Experience in Hiring and Communication
- Monitor and maintain restaurant P&L and financial performance, including inventory control and labor management
- Excellent organizational and problem-solving skills
- Ability to work in a fast-paced environment
- Accountable to maximize daily sales and effectively manage costs, labor, and cash control within budget.
- Oversee staff in all aspects of operations, purchasing, receiving, storing, handling, processing, cooking, packaging, serving, catering and disposing of all food products
- Control restaurant cash and other receipts by adhering to cash handling and reconciliation procedures by restaurant policies and procedures
- Create and maintain a positive and efficient work environment while promoting a culture of teamwork and excellence
- Train, guide, and develop team members to provide exceptional customer service and product quality
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, team members, and guests
- Responsible for taking a proactive approach to guest relations; spend time on the floor interacting with guest
- Respond to complaints, taking any and all appropriate action to turn dissatisfied guests into return guests
- Conduct regular meetings with staff to review overall performance, provide feedback, and address any concerns or issues
- Collaborate with the General Manager on marketing and promotional initiatives to drive sales and increase brand awareness
- Be a positive and productive member of the community and have a strong presence at local organizations and activities
- Show recognition throughout the team
- Stay updated on industry trends
Requirements:
- Minimum of 2 years of experience in restaurant management, preferably in a fast-food dining environment
- Strong leadership skills with the ability to train and develop team members
- Excellent communication and interpersonal skills with a customer-service mindset
- Proven track record of meeting and exceeding sales targets
- Knowledge of restaurant operations, including food safety, sanitation, catering and inventory management
- Must be available to work evenings, weekends, and holidays
- Must be able to lift min of 50 pounds
- High school diploma or equivalent; degree in hospitality or business management is a plus