Job Type
Full-time
Description
Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,600 units and $700 million in assets under management, Fairlawn has established a strong presence across Illinois and Indianapolis. We are actively expanding into additional Midwest markets.
We are seeking a highly motivated
Assistant Property Manager to join our awesome team here at Fairlawn. The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve.
The
Assistant Property Manager role is accountable for overseeing resident services, including the renewals and move out processes and managing accounts receivable. They will also provide support to the Property Manager in various areas as needed for a portfolio of properties in the Champaign-Urbana market. The ideal candidate will have superior attention to detail, be ambitious and self-motivated to directly handle a wide range of property management activities.
What will you do? - Exemplify the core values of Be Kind, Be Flexible, Own It and Always Improve
- Create a positive and satisfying experience for residents through exceptional service
- Deliver exceptional resident renewal experiences through timely offers, personalized follow-ups, and a commitment to high renewal rates
- Handle daily operations including answering calls, scheduling appointments, greeting visitors, showing residences to prospective residents and any necessary paperwork, filing, and other administrative activities
- Oversee resident accounting functions, such as collecting rent payments, accurately posting rent, preparing deposits, and following up on delinquent accounts
- Process maintenance requests and follow up with residents to confirm completion
- Plan and host engaging resident events
- Assist Property Manager in setting market rents, conducting market research, defining leasing goals and running the renewal process
- Assist with unit turnover including obtaining bids from subcontractors, supervising turnover process and scheduling maintenance
- Apply established sales and marketing strategies to increase property traffic, maintain closing ratios and meet or exceed budgeted occupancy
- Have a thorough knowledge of lease terms, specifications and policies
- Learn, audit and ensure team's compliance with all Fair Housing Laws including local, state and federal housing regulations
- Assist in the oversight of any on-site staff and the relevant departments (leasing and maintenance)
- Pivot, roll up your sleeves and jump in where needed.
Why should you work here? - Competitive Pay. We are ready to invest in you.
- Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing
- Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met
- 401(k) Retirement Plan with Match to invest in your future wealth and retirement
- Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed
- Monthly company events to promote team cohesion
- Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you
- The opportunity to work for a growing organization where you are valued and can have a direct impact
- Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career
Requirements
Who you are - We'd love to hear from you if you: - Have at least 3 years of customer service experience
- Have at least 1 year in property management or real estate, preferred
- Have a High School Diploma or GED (Undergraduate Degree preferred)
- Must be able to obtain Illinois Residential Agent License within 1 year of employment
- Are proficient with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
- Demonstrate superior attention to detail, high energy and positive attitude
- Have excellent interpersonal, written and verbal communication skills
- Have an ability to give and receive real-time feedback with a positive mindset
- Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve
Some additional things you will need: - Valid driver's license and dependable transportation
- Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
- To serve as one of the emergency contacts for the community
- Ability to perform the physical functions of the position, not limited to ability to walk properties, complete physical inspections, deliver resident communications and show properties
We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants internal and external and to identifying and selecting the most qualified applicant for the role.
Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
Salary Description
$45,000 - $55,000 + Incentives