JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL has a great opportunity to join our growing Retail Property Management Team.
This position will also be doing property visits (2-3/week) mostly around Boston & NH. A couple properties are in Conn & NY so prefer someone who lives near Boston or NH. The Assistant Property Manager (APM) is responsible for providing support to the Sr Property Manager(s) in all areas of management for the assigned properties to include maintenance, tenant relations, collections, monthly reporting, annual budgeting, risk management, property improvements, preparation of contracts, collection of certificates of insurance, sales collection and accounts payables. The APM must possess strong organizational skills and be able to manage multiple priorities at one time.
Accounting
- Assist PM with preparation and submittal of Monthly/Quarterly Reports and Budgets and ensure all deadlines are met as required by client.
- Follow up with property accountants on Manual Billing Adjustments (or create the MBA's) as needed per modifications.
- Communicate with Property Accountants and A/R person to ensure all unapplied cash is applied prior to cash cut-off to maximize Property Management fee and ensure accurate statements.
- Monthly A/R collections, debit/credit application reporting, and follow-up as directed by PM.
- Review Reconciliations with PM for approval and ensure proper mailing of year-end reconciliations. Work with tenants on questions regarding the reconciliations once mailed and follow up on payments.
- Processing payables in a timely manner.
- Run JDE reports such as Rent Rolls, AR reports, Renewal Option reports, etc. and post as requested. Upload or download items from Files Anywhere and the Client SharePoint Sites.
- Collection and entry of sales in the accounting system or excel spreadsheets and running the sales reports.
- Keep track of Real Estate Taxes due dates; ensure checks are processed and mailed by due dates. Follow up to ensure payments were received and processed by the tax authorities.
Administrative Support
- Set up new Tenant files and organize per client's instructions including filing.
- Mailing/emailing of Tenant statements. Assist tenants with any questions/issues regarding their statement.
- Prepare letters for new tenants such as Possession letters, Commencement Date Certification, Rent Commencement letters, etc.
- Request new vendor set up and updates.
Operations
- Assist with site visits and meet with tenants to optimize tenant satisfaction, identify any corrective maintenance, and identify safety matters.
- Assist with and coordinate tenant issues and/or maintenance calls, including entering work orders, as well as follow to ensure timely completion of repairs and preventative maintenance.
- Assist with capital projects, vendor selection, bid collection, and contract creation.
- Assist with RFPs, vendor selection, bid collection, and contract creation.
- Assist with Tenant Improvement Allowances, collecting back up information, and TIA package creation.
- Assist with monthly financial reporting
- Maintain/Update Emergency Response Manuals or create for new properties.
- Maintenance of property information spreadsheets; including tenant contact, vendor Contract Tracking, Vendor COIs, and building contacts.
- Update utility tracking reports.
- Assist with Acquisition and Disposition processes.
- Prepare and process Vendor Agreements. Set up new vendor files and maintain as required by client.
- Tenant Insurance tracking in Excel & Jones.
- Maintain vendor COIs and follow up on those that are not correct, lacking coverage and expiring.
- Prepare incident reports and communicate with the insurance company when needed.
Miscellaneous
- Performs additional job duties as requested.
Education/training Years of relevant experience - 3 years retail open air retail experience preferred
Skills and knowledge - In depth understanding of financial aspects of property performance.
- Must be customer focused.
- Must be well organized, self-starter, and able to prioritize work loads.
- Be able to plan, competency using Microsoft Office, navigating the internet, and general use of computer.
- Experience with Yardi, MRI, AVID, and Datex is beneficial
Certifications/licenses - Willingness to take the necessary classes to achieve the Real Estate License.
Estimated total compensation for this position: 75,000.00 - 80,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location: Remote -Boston, MA, Lowell, MA, Nashua, NH, Providence, RI
Job Tags: Property Management
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table.
Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.