Job Type
Part-time
Description
SUMMARY / OBJECTIVE The Assistant Property Manager and Maintenance Technician is responsible for working closely with the Property Manager with the day-to-day operation of the apartment community and building(s). Responsible for providing quality service to residents, efficient operation of the property and completion of required administrative tasks. Will perform grounds cleanup/maintenance, preventative maintenance, repairs, apartment turnovers, and janitorial tasks. Technical expertise in one or more building trades highly desired. As a part of the on-site team, you will demonstrate a high standard of cleanliness, customer service, and will maintain a hazard-free environment. This position reports to the Property Manager and is
24 hours per week, including a three-bedroom, one-bath unit with electric and water included. The manager's unit is currently under construction, with an expected move-in date of October 2025. Requirements
ESSENTIAL FUNCTIONS - Assist the Property Manager by providing high quality of service to residents with efficient operation of the building economically and socially following and enforcing all fair housing, local landlord tenant laws and regulations.
- Assist in collection of rent and other income.
- Preparing and delivering notices to residents (i.e. Lease Violation, 30 Day Termination, 10 Day Termination, Non-Payment of rent, 24 Hour for Entry, and Abandonment).
- Works with the Property Manager to effectively market the property to ensure a positive community image of the property.
- Assist with coordinating all activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position will also interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.
- Completes work orders in a timely and accurate manner.
- Cleans up after work is complete.
- Performs and assists with repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, heating, etc.
- Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Property Manager.
- Maintains and assists with exterior common areas and grounds, including lawns and flowerbeds, shrubbery, parking areas, and trash pickup.
- Provides on-call maintenance service as directed by the Property Manager. Responds to emergencies as instructed and completes incident/accident reports related to emergency or incident.
- Sets up conference room and community space as needed (If applicable).
- Completes and accurately documents preventative maintenance activities through the Recurring Work Order process.
- Advises the Property Manager on the overall condition of the property, including potential hazards.
- Assists overall physical condition of property.
- Follow through with 504 Self Evaluation repairs and maintenance, as directed by theProperty Manager.
- Completes and assists with Purchase Orders and submit for approval.
- Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders.
- Performs triannual unit inspections with Property Manager.
- Performs other related duties as assigned.
- Complete assigned training in a timely manner
- Performs other related duties as assigned by property manager and/or regional property manager.
COMPETENCIES - Ability to effectively manage and solve problems.
- Ability to take direction from a supervisor.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing.
- Ability to write legibly.
- Ability to work in a collaborative manner, as a member of a site team.
- Ability to relate professionally with vendors, residents, and co-workers.
- Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds.
- Excellent interpersonal skills.
- Ability to commit to the mission and values of the organization.
- Proactive and independent with the ability to take initiative.
- Ability to maintain a professional personal appearance.
- Ability to drive a car (and a valid driver's license) to run errands, etc.
- Familiarity or willingness to learn laws, regulations, and best practices applicable to Fair Housing.
- Proficient with Yardi (will train), Microsoft Office Suite, and other related software.
- Ability to read, write, do basic math, and follow instructions.
- Ability to lift, push, pull, climb, and extensive walking.
- Ability to use maintenance, trade and testing equipment and tools.
- Ability to operate snow removal equipment.
- Ability to oversee work progress of vendors or outside contractors.
SUPERVISORY RESPONSIBILITIES WORK ENVIRONMENT - Office/building environment
- Flex schedule is available for this position after 90 days of employment (i.e. 4-10 hour days versus 5-8 hour days)
TRAVEL REQUIRED - Limited; may be required to run errands or travel between properties as needed and attend periodic training events out of town.
EDUCATION AND EXPERIENCE - Education: High school diploma or equivalent required.
- Experience: A minimum of 6 months to 2 years of hospitality, office management or administrative experience. Professional training may substitute for experience.
OTHER DUTIES - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ADA REQUIREMENTS - Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 25 lbs.
- Sensory: Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand/be understood using the English language.
- Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
- Environmental Conditions: Dust, potential loud noises, glare from computer screens, heat, and air conditioning.
- Equipment: Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine.
VALUES-BASED BEHAVIORS - Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and assumptions. Is compassionate for the life circumstances of others.
- Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
- Identifies and takes advantage of opportunities for personal and professional development.
- Encourages other employees to work as a team for the benefit of the organization.
- Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
- Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
- Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of Northwest Real Estate Capital Corp.
- Follow rules, regulations, and policies. Positively contributes to implementing changes.
- Communicates courteously and effectively with others. Sets clear expectations.
- Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
- Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.
CULTURE & VALUES At Northwest Real Estate Capital Corp., our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them.
AFFIRMATIVE ACTION / EEO STATEMENT Northwest's objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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