Assistant Manager - Restaurant Operations

Mint Hill, North Carolina

Zaxby's
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Join Our Expanding Team.

At Zaxbys, we believe dining is more than just a meal; it's about enjoyment, connection, and great food. For our amazing team members, Zaxbys is an incredible place to grow and succeed.

About the Role:

As an Assistant Manager, you will play a crucial role in enhancing guest experiences and ensuring operational excellence. You will oversee daily restaurant operations while managing your team to adhere to Zaxbys' policies and procedures.

Why Zaxbys?
  • Bonus Potential: Earn up to 12% of your annual earnings paid quarterly.
  • Free Meals: Enjoy free meals during your shifts and 50% off meals when not working.
  • Paid Time Off
  • Paid Holidays
  • Paid Training
  • Early Access to Pay
  • Recognition Program
  • Employee Referral Program
  • Opportunities for Advancement
Benefits Include:
  • Medical Insurance
  • HSA Option
  • Dental Insurance
  • Vision Insurance
  • Short and Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) with Employer Match
  • Additional eligibility requirements may apply
Key Responsibilities:
  • Complete training requirements, including the Zaxbys Assistant Manager Development Plan and Food Safety Certification.
  • Enhance guest experiences by ensuring team members exceed expectations.
  • Coach and develop team members through effective training.
  • Create work schedules that comply with company standards.
  • Plan and delegate tasks while maintaining communication and adjusting expectations as necessary.
  • Supervise and lead team members to achieve operational success.
  • Uphold service and cleanliness standards consistently.
  • Address performance concerns with your General Manager.
  • Support team development through mentorship and performance reviews.
  • Foster a positive work culture and high team morale.
  • Handle guest and team member issues respectfully and promptly.
  • Ensure compliance with all Zaxbys procedures and local laws.
  • Utilize management tools accurately for record keeping.
  • Perform additional duties as required for smooth operations.
Qualifications:
  • Must be at least 18 years old.
  • Valid driver's license, vehicle insurance, and reliable transportation are required.
  • Open availability with a commitment to a minimum of 5 days and 32 to 48 hours per week.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Successful completion of a background check.
  • Demonstrated leadership and organizational skills.
  • 1-3 years of management experience, preferably in a restaurant setting.
Physical Capabilities:
  • Ability to sit, stand, and walk continuously.
  • Occasional bending, crouching, or climbing as needed.
  • Lift, push, pull, and carry up to 50 pounds frequently.
  • Continuous use of hands for grasping and fine manipulation.
  • Effective communication skills.
  • Perceptive to audio-visual cues in the environment.
  • Experience working in varied temperature conditions.
  • Safe operation of restaurant equipment.
Ready to Make a Difference? Join Zaxbys and contribute to a fun and energetic workplace where you'll make a lasting impact.

Date Posted: 10 June 2025
Job Expired - Click here to search for similar jobs