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Benefits:
Employee discounts
Flexible schedule
Free uniforms
Training & development
Benefits/Perks:
Sign-on bonus (permanent hire)
Competitive pay
Flexible schedule
Employee discounts
Ongoing training
Company Overview:
Capriotti's Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.
Job Summary:
As General Manager, you are the face of Capriotti's - ensuring every guest enjoys uncompromising quality and service. You'll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.
Responsibilities:
Team Leadership
Recruit, hire, and retain top talent
Coach, develop, and motivate team members following Capriotti's training standards
Identify development needs to foster growth and retention
Scheduling & Operations
Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale
Maintain high service standards and uphold company culture
Food Quality & Compliance
Ensure proper preparation, portioning, and presentation of all menu items
Uphold Capriotti's recipes for consistent guest experiences
Oversee compliance with health, safety, and maintenance regulations
Financial & Sales Management
Handle cash management, deposits, cost of goods, labor, and other financials
Promote a "salesmanship" culture at the counter with suggestive selling techniques
Manage purchasing, inventory, and waste control effectively
Marketing & Communication
Support local and brand-wide marketing initiatives
Communicate effectively with team members, guests, vendors, and corporate
Build trust across all shop relationships
Problem-Solving & Resilience
Analyze challenges and make sound decisions
Stay calm and adaptable under pressure and shifting priorities
Qualifications:
Service-oriented with a strong desire to help others
Time management skills; able to multitask while maintaining focus on guest experience and product quality
Tech skills: POS system experience; computer literacy (email, spreadsheets, documents)
Food Handler Certification (or ability to obtain one)
Physical Requirements:
Work in temperatures from 0 F to 100 F
Stand/move for extended periods
Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet
If you're ready to wear many hats, grow your career, and bring passion and excellence to a dynamic team, Capriotti's Sandwich Shop wants to hear from you.
Date Posted: 10 June 2025
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