Are you passionate about delivering outstanding customer service and leading a team? Join us as an Assistant Manager. We are seeking dedicated individuals to support our Restaurant General Manager in creating a fantastic team atmosphere that focuses on top-notch guest experiences and achieves exceptional sales performance. As an Assistant Manager, you will play a crucial role in training, coaching, and motivating our team while ensuring operational excellence.
Key Responsibilities: - Lead your team in providing exceptional service to ensure satisfied guests.
- Train, coach, and develop team members to enhance their skills.
- Utilize GPS Hospitality Systems to streamline restaurant operations effectively.
- Implement strict controls over cash and inventory management.
- Set and meet ambitious goals for service, operations, and financial performance.
- Ensure that all operational standards, including service speed, food safety, and cleanliness, are met or exceeded.
- Monitor food and labor variances and take necessary actions to drive improvement.
- Maintain a clean, safe, and organized work environment.
- Work flexible shifts as required by the business needs.
- Exemplify high standards of restaurant operations and ensure knowledge is shared with the team.
- Provide constructive feedback and ongoing coaching to team members.
- Utilize problem-solving skills to address challenges effectively.
- Adhere to all government regulations and implement necessary operational policies.
- Perform any additional duties as assigned by the Restaurant General Manager.
Physical Requirements: - Ability to perform motions like bending, squatting, twisting, pulling, and reaching.
- Capable of working in both warm and cold environments.
- Must be able to stand for 8-10 hours continuously.
- Ability to lift up to 20 pounds.
Qualifications: - 1-3 years of supervisory experience in the restaurant or retail industry.
- Exceptional customer service skills.
- Ability to thrive under pressure in a high-volume environment.
- Must have a reliable vehicle and a valid driver's license.
- Must be at least 18 years old and authorized to work in the U.S.
- ServSafe certification is preferred.
Benefits: - Rewarding, performance-based bonus program.
- Regular performance reviews to help you grow.
- Comprehensive health and life benefits.
- Health Savings Account (HSA) options.
- Generous Paid Time Off (PTO) policy.
- Employee recognition and rewards program.
- Opportunities for career development through structured training programs.
EEO Statement GPS Hospitality is an equal opportunity employer. We encourage all individuals to apply without regard to race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law.
Accommodation Statement We strive to make reasonable accommodations for individuals with disabilities to assist them in the hiring process. If you need assistance, please let us know.