Assistant Manager

Jacksonville, Florida

Jacksonville Transportation Authority
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Under the general direction of the Manager - Vehicle Maintenance, performs professional management work in directing all operations and performance of assigned Maintenance areas (fixed route fleet, service station).


Essential Function(s):

  • Directs the overall activities and functions of assigned Maintenance areas.
  • Manages and establishes maintenance priorities for assigned areas and ensures that quality maintenance is consistently provided in a cost-effective manner.
  • Assist in planning, scheduling and monitoring of daily work assignments either directly or through assigned maintenance staff. Plans and schedules special maintenance project and campaigns.
  • Approves and implements all scheduled maintenance programs of assigned areas to assure that vehicles and/or equipment receive the service required by the manufacturer to provide safety and reliability, including preventative maintenance and reliability-based maintenance (productive). Develops and implements guidelines for all maintenance activities.
  • Responsible directly or through supervisory staff for the performance of mechanics/technicians, service station employees, support staff, and contractors who are engaged in the maintenance and repair of equipment.
  • Reviews overall work in progress and performs quality control functions as required.
  • Assists in answering questions and providing information relating to methods and procedures to be used. Assists mechanics/technicians in diagnosis and training as needed.
  • Responsible for the documentations of all maintenance activities required by local, state, and federal agencies using a computerized database. Prepares professional reports of work performed, material usage, warranty claims, fuel usage, etc. Prepares professional memos, correspondence, specifications, reports and statistical summaries.
  • Supervises and maintains records of repairs and periodic reports according to established procedures.
  • Maintains service agreement records and files.
  • Manage the quality program for maintenance.
  • Assist in meetings to communicate maintenance priorities and to foster a cohesive team environment. Counsels' employees and takes needed disciplinary action in accordance with company policies.
  • Manages and resolves Labor Union situations and problems in accordance with union contract.
  • Processes and checks all accident reports for assigned areas in accordance with established policies and laws.
  • Communicates with co-workers, management and others in a courteous and professional manner.
  • Conforms with and abides by all regulations, policies, work procedures and instructions.
  • Conforms with all safety rules and wears/uses all appropriate safety equipment.
  • Performs related work as assigned.
  • Knowledge of employee and labor relations.
  • Ability to plan and coordinate large scale operations and programs relating to fleet maintenance.
  • Ability to operate a personal computer in the maintenance of records and in report preparation.
  • Ability to supervise a staff of supervisory personnel, maintenance, service station and support personnel.
  • Ability to read and interpret technical publications and drawings.
  • Ability to diagnose needed repairs Performs related work as assigned.

Minimum Qualifications:

  • High school diploma or possession of an acceptable equivalency diploma supplemented by courses in business and advanced training in vehicle maintenance
  • Five (5) years of experience in bus vehicle maintenance and repair work.
  • Possession of valid Florida CDL B with airbrake OR the ability to obtain within 120 days of hire.
  • Required to submit to and pass drug and alcohol testing mandated by the Federal Transit Administration.

Preferred Qualifications:

  • A college degree in Business Management or other appropriate related field is preferred.
  • 5 years of progressively responsible experience in maintenance, including experience as an assistant manager, or a similarly responsible position. Experience working in a union environment.
  • Possess current Bus Safety Training certification.
  • NOTE: Due to the nature of this work, employees in this position must comply with all requirements of the Federal Transit Administration (FTA) regarding the testing of safety sensitive employees for drug and alcohol use.

Knowledge, Skills and Abilities:

  • Ability to plan and coordinate operations and programs relating to fleet maintenance.
  • Ability to operate a personal computer in the maintenance of records and in report preparation.
  • Must have the ability to develop trend analysis reports and make recommendations for corrective action plans.
  • Ability to read and interpret technical publications and drawings.
  • Ability to diagnose needed repairs and solve problems relating to a variety of transit equipment.

Work Environment/Physical Demands:

Exposed to all types of weather and Right of Way conditions.

Exposed to the usual Bus Shop and terminal hazards and conditions

May be required to travel to manufacturing and assembly plants to assist with new vehicle inspections and off-site contract vehicle rehabs.

Required to carry a company phone and laptop.

Required to work various hours and days, on 24-hour call.

Travels to various vendor to inspect the Authorities assets.

Date Posted: 03 May 2025
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