LOCATION: FLOWER MOUND, TEXAS
Schedule: Monday through Friday (ONSITE ONLY)
Hours: 9:00am-6:00pm
Compensation: $18-22/hr depending on experience
FLSA Status: Hourly Non-Exempt
Job Description:
We are seeking a detail-oriented and customer-focused Administrative Specialist to support our mortgage operations. This role serves as the first point of contact for clients, providing exceptional service while assisting with loan applications, documentation, and general inquiries. The ideal candidate will have strong organizational skills, the ability to multitask, and a keen eye for. All necessary training will be hands-on provided.
Key Responsibilities:
Team Accountability Assistance
Keep Loan Officer and team on track with calls and schedule
o Top priority is to make the team leader look good, and keep his calendar organized and efficient.
Manage gifting program for agents, past clients, and prospects
Schedule, plan, and execute monthly Happy Hours and other various team events
Assist with general office tasks, such as data entry, reporting, and correspondence
Coordinate appointments, follow up on pending documentation, and track application statuses
Follow up with pre-qualified borrowers, executing team checklist for touchpoints
Manage Database
Maintain accurate records and update client information in the loan processing system
Print list daily for team leader to complete theme day calls, and assist with prospecting follow up
30-60-90 day calls for all closed loans
Mailers (monthly updating database with newsletter information, letters of the heart, and evidence of success
Manage social media correspondence to grow digital presence
Set and fill events/manage RSVPs as required
Qualifications:
Must be able to work 40 hours per week between the hours of 9:00 a.m. and 6:00 p.m.
Proficiency in Microsoft Office and adaptability to new technology
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment and handle sensitive information with discretion
Must be dependable, self-motivated and require minimal supervision
Knowledge of major social media platforms preferred
Physical Demands:
While performing the duties of this job, a person is regularly sitting in a normal office environment at a desk using a computer, phone, fax and copy machine. This person may occasionally need to lift up to 20 pounds.
Work Environment:
Standard office environment.