Established in 1960, Paradies Lagardere is an Atlanta-based family-owned business operating over 950 stores in 100+ airports throughout the United States and Canada and has been recognized by World Airport Revenue News, the airport industry's leading publication, as the "Best Airport Retailer" for 25 consecutive years. With extensive experience in operating both local and national brands, including CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, and Harley Davidson, Pandora, Spanx, etc. Paradies Lagardere operates in more airports than any other retail concessionaire.
The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic and trend setting airport concessionaire. This role drives the company's key performance metrics by delivering an exceptional customer store experience through the associates they manage.
Responsibilities:
Motivate team through our company's vision and direction to encompass our core values
Communicate clear expectations and hold location team accountable to achieve all brand, performance and behavior standards
Lead and inspire a great customer service culture by recognizing and rewarding
Build relationships with peer and upper management
Recruit, hire, develop and retain top sales talent for the stores to include excellent staffing levels
Train and continuously develop teams
Provide consistent performance feedback
Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution
Ensure that all visual directives are executed seamlessly
Direct and execute strategic merchandising to maximize sales and presentation standards
Partner in the location's execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards
Partner with General Manager and District Manager/Regional Director to execute the location business plan that drive results and maximize business opportunities
Achieve predetermined financial budgets to include payroll containment
Drive the company's brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
Achieve location shrink goals while maintaining all operational standards to secure the assets of the location
Qualifications:
Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
Strong verbal and written communication skills
Collaborative skills and ability to work well within a team
Ability to work in a fast-paced and deadline-oriented environment
Ability to work a flexible schedule, including holidays, nights and weekends
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