Assistant Moving General Manager - Salem, OR
You will be crucial in assisting our leadership team, promoting operational excellence, and optimizing business growth in your job as assistant general manager. You will take on a crucial sales role to help expand our clientele and boost income in addition to helping to supervise the day-to-day operations of the business and guarantee the efficient provision of moving services. For a seasoned, results-driven individual hoping to have a big influence on the growth of a flourishing company, this is the perfect opportunity.
Responsibilities:
Business Development & Sales:
- Actively seek out and interact with new customers through networking, outreach, and business development initiatives.
- Motivate sales tactics to boost income and accomplish organizational goals.
- Maintain ties with current customers to guarantee recurring business and high levels of satisfaction.
- Create and deliver compelling pricing ideas to customers.
Support for Operations:
- Help the general manager supervise day-to-day activities, such as scheduling, logistics, and moving crew management.
- Make certain that movement procedures are carried out effectively, securely, and on schedule.
- To make sure all resources are in optimal operating shape, keep an eye on and manage inventory, equipment, and vehicle maintenance.
Team Leadership & Management:
- Lead, mentor, and inspire a team of moving staff, ensuring high performance and adherence to company standards.
- Collaborate with the HR team to manage recruitment, onboarding, and training of new staff.
- Assist in performance reviews and provide constructive feedback to help team members grow.
Customer Service Excellence:
- Act as a point of contact for customers during and after their moving experience, addressing concerns and ensuring satisfaction.
- Resolve customer complaints swiftly and professionally, ensuring the highest levels of service are always provided.
Administrative Assistance:
- Help in the creation and administration of financial reports and budgets.
- Monitor and evaluate operational data to pinpoint problem areas and maximize efficiency.
- Verify adherence to all company, legal, and safety regulations.
Requirements:
- Shown expertise in a sales or leadership capacity, ideally in the transportation or logistics sector.
- Excellent sales skills with a track record of generating new leads and accelerating business growth.
- Outstanding interpersonal and communication abilities with the capacity to establish and preserve connections.
- The capacity to handle several priorities and perform well in a dynamic, fast-paced setting.
- A proactive, problem-solving attitude and the capacity to make choices under duress.
- Excellent organizational abilities and meticulousness.
- It is quite beneficial to have an understanding of the logistics and operations of the moving sector.
- A valid driver's license and clean driving record are preferred.