The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
Responsibilities
- Build effective relationships with associates, peers and supervisor to develop a high performing team
- Analyze reporting and business trends to make strategic decisions to drive results
- Directly supervise the business, ensuring, and maintaining high quality standards
- Consistently assess and provide ongoing performance feedback to all levels of team members
Qualifications
- Minimum high school education or equivalent
- 2+ years' of retail or equivalent management experience
- Strong verbal or written communication skills
Required Qualifications:
- Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
- Two (2) years food and beverage supervisory experience.
- High School Diploma or equivalent required.
- Ability to handle a flexible schedule to work weekends, holidays and all shifts.
- Ability to delegate, empower, and evaluate hourly Team Members to achieve desired objectives with minimal supervision.
- Sound judgment in all decision making ability, even when dealing with difficult situations where guests, team members and the overall long-term profitability are not adversely impacted.
- Ability to work in a fast-paced environment and make quick judgment decisions.
- Must be at least 21 years of age.
- Must be able to obtain a gaming license from the Graton Gaming Commission.
- Possess or obtain a California Food Handler Certification.