Hilton West Palm Beachis seeking an Assistant Food and Beverage Managerto join theleadershipteam at this AAA 4-Diamond property.Exciting time to join as the hotel completed a$25M renovation in 2023.
Built in 2016,This beautiful 12-story hotelcompleted a$25M renovation in 2023addingunparalleled ambiance,serviceand a farm-to-fork culinary experience. Featuring 400 guest rooms and 44 suites, Hilton West Palm Beach offers24,000 square feetof meeting space, 3 dining options and is conveniently connected to the Palm Beach County Convention Center.
Want to learn more? Hotel Website ,Facebook ,Instagram ,YouTube
What will I be doing? As an Assistant Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Upscale dinning experience preferred. Specifically, you would be responsible for performing the following tasks to the highest standard:
- Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.
The Benefits -Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits packageincluding:
Access to your pay when you need it through
Medical Insurance Coverage-
for you and your family Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment .Job: Food and Beverage Title: Assistant Food and Beverage Manager - Hilton West Palm Beach Location: null Requisition ID: HOT0B2J6 EOE/AA/Disabled/Veterans