Assistant Director for Student Success

Hamilton, New York

Colgate University
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Job Category: Professional/Administrative

Position Title: Assistant Director for Student Success

Full Time/Part Time: Full Time

Division: Dean of the Faculty

Department: Center for Learning, Teaching and Research

Hiring Wage/Salary Range: $60,410 to $70,000

Professional Experience/ Qualifications:
  • Ability to communicate professionally (both verbally and in writing) with careful attention to detail.
  • In-depth knowledge of reading processes, acquisition, and implementation of strategies to support student learning and student success.
  • A firm commitment to providing exceptional service to students.

Preferred Qualifications:
  • Experience with a broad array of student support services generalizable to a highly selective liberal arts college.
  • Strong organizational skills with expertise in planning, problem-solving, and the ability to prioritize.
  • Excellent interpersonal skills and ability to work collaboratively with a diverse group of students, faculty, and staff.

Education: A Master's degree is required, or a Bachelor's degree with an equivalent combination of relevant professional experience.

Offer Determination: When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Other Information: Diversity Statement Requirement:
Colgate has a diverse student, faculty, staff, and alumni population representing a variety of races, gender identities, social economic status, sexual orientations, languages, national origins, etc. Our Diversity, Equity & Inclusion Plan presents a framework for continuing the creation of an inclusive campus and engaging the Colgate community in this effort in the years ahead.

Please describe how you would connect and work with a diverse community. The statement can be any length (e.g. paragraph or page). You can upload the statement under the Diversity Statement document heading. For information on how to write a diversity statement, see our Guidance on Crafting Diversity Statements .

Benefits: Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page .

Department Statement: Colgate University is a distinctive, leading liberal arts institution known for its commitment to academic excellence, intellectual rigor, and a vibrant residential campus community. Located in the picturesque village of Hamilton, New York, Colgate offers a dynamic and inclusive environment where students and faculty engage deeply with the liberal arts and sciences. With a student body of approximately 3,000 undergraduates and a 9:1 student-to-faculty ratio, Colgate fosters close collaboration, innovative teaching, and transformative learning experiences. Rooted in its historic mission and guided by its Third-Century Plan, Colgate combines a rich tradition with forward-thinking initiatives to prepare students for global leadership and meaningful lives. Recognizing its location on the traditional lands of the Onyota'a:ká (Oneida Indian Nation), Colgate values diversity, community engagement, and shared responsibility in shaping a better future.

The Center for Learning, Teaching, and Research (CLTR) at Colgate University invites applications for the newly created position of Assistant Director for Student Success. The CLTR offers support to both students and faculty and is committed to fostering an inclusive teaching and learning community through collaboration, understanding and partnership. The Assistant Director for Student Success will join the CLTR in an effort to expand capacity and further the Center's mission of supporting and promoting student success. The position will report to the Co-Director of the Center for Teaching, Learning and Research, student programs.

The position will play a collaborative role in overseeing the peer tutor program and take a leadership role in training and supporting tutors. Additionally, the role will contribute to the office's efforts to help students enhance their study strategies, time management, and organizational skills, fostering academic success across the student body. The successful candidate will support students in developing strong reading comprehension skills. This position will also support new CLTR initiatives consistent with the campus-wide updates to the Third-Century Plan and Diversity, Equity, and Inclusion Plan.

Accountabilities: Responsibilities include, but are not limited to:
  • Accountable for taking a lead role in the development of inclusive and meaningful training opportunities and programming for peer tutors employed by the CLTR and across the university. Work to ensure that the tutoring program aligns with the institution's goals and student success objectives.
  • Responsible for designing, implementing, and assessing programs that support college-level study strategies, time management, and effective learning practices (1:1 support, student-centered workshops, & evaluating and adapting learning resources).
  • Provide individualized academic support to students, helping improve their reading comprehension, critical thinking, and information retention skills. Must have a good understanding of the complex relationship between reading and writing.
  • Plan and deliver workshops and group sessions focused on academic reading strategies and study skills. Create engaging and interactive content to enhance students' reading abilities and study habits.
  • Serve as a resource and advocate for effective learning practices, encouraging students to adopt proactive approaches that support their long-term academic and personal success.
  • Accountable for maintaining accurate intraoffice records of student progress in academic reading support and tutoring programs, as well as abiding by FERPA and maintaining confidentiality as appropriate and consistent with Colgate policy.
  • Use data and evidence-based practices to inform program adjustments and enhancements.
  • Stay current with research and best practices in learning support, including academic reading strategies, tutoring methodologies, and student success interventions. Serve as a resource for students and colleagues seeking guidance on learning support strategies and techniques. Contribute to the development of resources and materials to support student success.
  • Accountable for building strong collaborative relationships with colleagues in CLTR and other partnering offices across campus (Writing Center, Office of Student Disability Services, Administrative/Academic Deans).

Name: Office Management

Description: Demonstrated ability to communicate effectively and work collaboratively with support staff on matters of budgets, scheduling, projects and calendars.

Name: Specialized Professional Development

Description: Demonstrated background and capacity to engage in professional development opportunities to stay current on relevant practices that will enhance the effectiveness of the work with students as it relates to strategies of student success, reading comprehension and tutor training.

Name: Management and Tutoring Software

Description: Demonstrated ability to assist the Co-Director and CLTR office coordinator with management of tutoring software and records associated with the tutoring system.

Name: Personal Accountability for Results

Description: Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Name: Effective Communication

Description: Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Name: Problem Solving and Decision Making

Description: Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Name: Change Management

Description: Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Name: Leadership and Teamwork

Description: Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Name: Creativity and Innovation

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Date Posted: 03 April 2025
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