Are you passionate about coffee, customer service, and creating memorable experiences? Coffee & Water Lab is seeking an engaging and motivated Assistant Cafe Manager to join our dynamic team. At Coffee & Water Lab, we pride ourselves on not just serving exceptional coffee and beverages, but also on cultivating a welcoming space that uplifts our community. As the Assistant Cafe Manager, you will play a pivotal role in supporting the daily operations of our cafe, ensuring that our guests receive enthusiastic service and our products are served with attention to detail. You will work closely with the Head Barista to lead and develop our team, manage inventory, and maintain the highest standards of cleanliness and quality. If you love the idea of sharing your passion for food and beverages, are eager to foster team collaboration, and enjoy a fast-paced environment, this could be the perfect opportunity for you. Bring your enthusiasm and leadership skills to us, and help us elevate the cafe experience for our guests while continuing to develop and advocate the art of coffee brewing and crafting beverages.
Responsibilities - Assist the Head Barista in day-to-day operations of the cafe.
- Support in training, and mentoring cafe staff to deliver outstanding customer service.
- Manage inventory levels and ensure timely restocking of products and supplies.
- Oversee the cleanliness and organization of the cafe, including preparation areas and customer seating.
- Assist in creating and implementing promotional events and marketing strategies to boost sales.
- Handle customer inquiries and resolve concerns in a friendly and efficient manner.
- Collaborate with the Head Barista and founders to develop and maintain an inviting atmosphere for customers.
Requirements - Previous experience in the food and beverage industry, preferably in a management or supervisory role.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent customer service skills and a passion for creating positive customer experiences.
- A passion for specialty coffee, coffee brewing techniques, and beverage preparation.
- Ability to multitask and prioritize in a fast-paced environment.
- Effective communication skills, both verbal and written.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits - Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training