Assistant / Associate Director of Donor Relations

Open Date
12/2/2024

Classification
Administrative

Department
Development

Exempt/Non-Exempt
Exempt

System Job Title
Assistant / Associate Director

Description

SUPERVISION RECEIVED: Works under the direction of the Assistant Vice President, Development Operations

POSITION SUMMARY: The Assistant / Associate Director of Donor Relations is responsible for designing, implementing, and overseeing a comprehensive donor relations and stewardship program that fosters meaningful and consistent interactions with donors at all levels. This role focuses on enhancing donor engagement through personalized recognition and communication strategies, ensuring donors feel valued and informed about the impact of their gifts. The Assistant / Associate Director provides administrative and operational support to the department, particularly in fundraising, donor communication, and event coordination. The role involves close collaboration with fundraising professionals, senior leadership, volunteers, donors, and program staff.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Donor Relations

• Lead the creation and implementation of a comprehensive donor stewardship program to acknowledge, engage, and retain donors, ensuring their continued support.
• Develop and execute a donor relations strategy with an annual calendar of stewardship activities, personalized plans for major donors, and regular impact reports.
• Create stewardship materials, such as reports, newsletters, and events that highlight donor impact and foster long-term relationships.
• Assist gift officers with stewardship plans for top donors, manage timely gift acknowledgments, and collaborate with the Communications team on donor engagement strategies across digital and print channels.
• Manage recognition societies, ensuring consistent benefits and events for members.
• Evaluate program effectiveness, tracking donor recognition, events, and compliance with privacy regulations. Analyze donor feedback and engagement metrics to continually improve stewardship efforts, enhancing overall donor satisfaction and retention.
• Conceptualize and implement donor cultivation and stewardship events, including dinners, receptions, dedications, and lectures, focusing on Giving Societies events and room/building dedications.
• Track and report donor stewardship activities, ensuring alignment with institutional best practices and goals.

Endowment and Scholarship Management

• Ensure timely and personalized communication with donors, expressing gratitude and providing regular updates on the impact of their contributions. Oversee endowment and scholarship funding, including allocation, reporting, and stewardship.
• To engage donors and recipients, organize donor and student thank-you letters, surveys, and events like scholarship meetings and Stewardship Week.

QUALIFICATIONS:

• Bachelor's degree.
• The knowledge and ability to create, execute, support, and oversee a comprehensive donor acknowledgment and recognition plan, including advising on complex and carefully orchestrated cultivation events and programs for the major donors.
• Minimum five years of fundraising experience with a track record of enhancing donor relations. Experience in an educational or higher education is preferred.
• Superb written and verbal communication skills.
• High level of creativity and innovative thinking.
• Excellent interpersonal skills, including the ability to work with staff at all levels, and the ability to represent Moravian University with tact, diplomacy, and confidentiality.
• Excellent planning and organizational skills, including the ability to prioritize, manage time efficiently, meet deadlines, and work independently and collaboratively.
• Meticulous attention to detail.
• Good listener with the ability to build rapport easily with internal and external constituents.
• A team-oriented person with a passion for education, excellent judgment, maturity, creativity, flexibility, and a good sense of humor.
• Strong commitment to the mission and goals of Moravian University.

TO APPLY: Qualified candidates should attach their cover letter, resume, three professional references, and a writing sample to the online application by clicking "Apply Now". Please attach documents as a PDF file.

Qualified applicants will be considered until January 15, 2025.

At Moravian University, we are committed to our mission to prepare individuals for reflective lives and leadership in a world of change. To achieve these ideals, we are dedicated to fostering an educational and professional environment that is enriched by individuals of different backgrounds, experiences, and perspectives.

Job candidates and prospective members of our community are expected to engage, communicate, and collaborate across diverse cultural, social, and academic backgrounds. Additionally, faculty and staff should demonstrate the ability to adapt andragogical or professional methods to the lived experiences and cultural backgrounds of students and colleagues.

Learn more about the Office for Diversity, Equity, and Inclusion, and the Moravian University Together Toward Equity strategic initiatives here:

Moravian University is committed to providing a workplace and educational environment free from discrimination, harassment, and retaliation. The University does not discriminate against any applicant for employment or applicant for admission on the basis of actual or perceived race, ethnicity, color, sex, religion, age, ancestry, national origin, caste, sexual orientation, gender identity or expression, genetic information, pregnancy, familial status, marital status, citizenship status, veteran/military status, disability status, or any other protected category under applicable local, state, or federal laws.

In compliance with the requirements of Title IX, Moravian University does not discriminate on the basis of sex in its educational program and activity, including admission/employment, and does not tolerate such harassment or discrimination by or against any member of our campus community.

Employment inquiries should be directed to Human Resources at and admission inquiries to Admissions at .

Concerns regarding all forms of discrimination, including sexual harassment and/or sex discrimination in admission/employment:

Becki Achey

Equal Opportunity and Title IX Coordinator

1309 Main St. (Room 204)

Mailing address:

Moravian University

1200 Main St.

Bethlehem, Pennsylvania 18018

Concerns regarding gender and equity in athletics:

Rebecca May

Associate Athletic Director (Deputy Title IX Coordinator)

109 Johnston Hall

Moravian University

1200 Main St.

Bethlehem, Pennsylvania 18018

Concerns regarding the application of Title IX:

U.S. Department of Education

Office of Civil Rights

100 Penn Square East, Suite 515

Philadelphia, PA

Sex-based harassment and/or sex discrimination can be reported online anytime (can be anonymous) at Grievance procedures can be found in the institutional Equal Opportunity, Harassment, and Non-Discrimination Policy at

Please visitmoravian.edu/benefits to review benefits offered at Moravian University.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.

The individual is routinely exposed to indoor conditions and outdoor weather and temperature extremes, and moderate noise level.

Pursuant to the ADA, Moravian University will provide reasonable accommodation(s) to employees with qualified disabilities in order to perform the essential functions of their position, except when doing so would cause an undue hardship for the University. Accommodations are determined on a case-by-case basis through documentation review and an interactive process that includes the employee's supervisor. Requests for accommodation or questions about this process should be directed to Human Resources at or . View the standard physical demands for positions at Moravian University. If this position requires additional or different demands, a Human Resources team member will notify you.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Please visit this link to review the benefit eligibility status associated with this position.

About the Organization
Moravian University offers students a private education they will not find anywhere else: personal attention and preparation for life with a record of success longer than our nation's history. Located in Bethlehem, Pennsylvania and offering undergraduate and graduate degrees that blend liberal arts with professional programs, Moravian University has been preparing students for reflective lives, fulfilling careers, and transformative leadership in a world of change since 1742 . click apply for full job details