DescriptionTitle: Assessor Technician
Department: Office of Assessment
Nature of work: Performs a variety of para-professional to professional Assessor duties and is responsible for general office and project organization while providing administrative assistance to further the efforts of the Office of Assessment. The Assessor Technician provides a large amount of information to the public and is a main point of contact for questions and customer service. Performs a variety of duties of a complex and responsible nature, involving all tasks relating to the preparation and maintenance of the Grand List and corresponding Tax Bills for the Town of Brattleboro. Duties are done while working in conjunction with the Town Assessor, Assistant Assessor and the Board of Listers.
Work Schedule: Monday - Friday; 37.5 hours per week (8:30 am - 5:00 pm)
Wage: FY'25 $24.06 per hour.
FLSA: Non-Exempt employee status
Supervision Received: Receives supervision from the Town Assessor.
Supervision Exercised: None. Works in collaboration with all Assessor's Department staff.
Essential Responsibilities: - Handling office correspondence; filing, typing, answering phone, collecting data, first point of contact for customer service.
- Use, maintain, manage and configure the software applications specific to the Office of the Assessment.
- Read and interpret deeds; assist with the processing of subdivisions and boundary line adjustments.
- Data entry, updating valuation and assessment records on established database.
- Coordinating information with tax mapping service for annual revisions.
- Collecting and assimilating information for Grand List; data entry to update the Grand List, including the roll-over of the Grand List each year; Coordinating versions of the Grand List online; Create a Working and an As Billed Grand List annually. Reconciling real estate valuations monthly; creating reports for large mailings and spreadsheets as necessary throughout the year, using the current Grand List software.
- Manage the Business License program, including tracking of new and closed businesses.
- Assist the Assessors with the Business Personal Property Assets reports, including mailings, tracking of personal property.
- Assists in management of Warning meetings, posting minutes and agendas of the Board of Listers, Maintaining of Listers' book.
- Preparing and mailing change of appraisal notices and notice of hearing results to taxpayers.
- Participate in and maintain the grievance process including maintaining grievance calendar, scheduling, and collection of grievance requests and preparation of packets.
- Assist with data entry for Use Value Appraisal, and mailing Change of Use notices.
- Assists with the production and administration of Sales Verification forms and update Property Record form.
- Furnishing the public with homestead allocations, property valuations and other information upon request; including processing homestead declaration forms and altering allocations in both systems.
- Reviewing Death Certificates and updating ownership records.
- Maintain the Town Office of Assessment web page, working in collaboration with the Communications Coordinator.
- Responsible for the electronic submission of all required transfers to the State.
- Assisting with the reappraisal activities, scheduling inspections, coordinating public relations with the Communications Coordinator, assisting the Reappraisal Contractors as needed.
- Maintain two valuation software (CAMA) updates.
- Perform all required downloads into VTPIE Grand List and NEMRC.
- Update procedures manual in relation to duties and responsibilities, as modified or required.
- May be required to assist in site inspections of residential properties.
Non-Essential Duties and Tasks: The responsibilities and duties listed above are examples of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Competencies Needed: We will consider any combination of relevant work experience, volunteering, education and transferable skills as qualifying, unless specifically stated as required.
- Requires a high school diploma or equivalent, supplemented by college level coursework, or relevant experience. Administrative/Secretarial and/or Real Estate experience preferred.
- Must agree upon hire to commit towards attaining Level 1 or Level 2 Vermont Property Assessor Certification for Listers and Assessors, with an agreed timeline. - see link below for more information.
- The requirements of Lister & Assessor trainings provided by the State's Property Valuation and Review (PVR), Vermont Assessors & Listers Association (VALA), Vermont Leage of Cities and Towns (VLCT) and International Association of Assessing Officers (IAAO) as approved by Town Assessor
- Apply laws, regulations and codes governing the transfer and/or appraisal of real property, Assessment Appeals; Apply legal terminology related to the transfer of real property, and Assessment Appeals.
- Knowledge of modern office practices, procedures, and equipment, including the ability to use common computer applications.
- Ability to work independently or in a team environment on difficult or complex tasks.
- Ability to exercise good judgment, courtesy, and tact in engaging with the public and co-workers, making proper disposition of problems and appointments.
- Ability to establish and maintain effective working relationships with other employees and volunteers from the Town as well as from other agencies and the public.
- Ability to communicate effectively with public, elected officials and other government agencies.
- Knowledgeable in techniques and practices for dealing with individuals from various socioeconomic and ethnic groups in person, on the telephone and/or any form of communication.
- Ability to actively support Town diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
- Ability to maintain a high level of confidentiality.
- Ability to prioritize and organize several ongoing projects situationally.
- Must be able to learn and retain instructions, policies and
Work Environment: Bending, reaching, lifting, and occasionally moving up to 25 pounds. Frequent sitting. Extensive use of computer and keyboard. Must tolerate moderate noise levels and interruptions in an office environment. Work is performed mostly in an office setting. Some outdoor work is required to conduct or participate in site visits that may take place in all types of weather & terrain throughout the year.
Union Status: This is a Union position affiliated with Local 98.
The Town of Brattleboro is committed to diversity, equity, and inclusion. We strongly encourage people of color, people with disabilities, LGBTQ applicants, and people from other underrepresented groups to apply recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.